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Understanding the Texas (PUC) and Your Utility Rights

When your electricity bill arrives with unexpected charges or customer service leaves you feeling more confused than before, it’s easy to wonder where to turn.

The Public Utility Commission of Texas, or PUC, is more than just a state agency—it’s here to make sure Texans get fair treatment in the utility market.

From handling consumer complaints to enforcing industry standards, the PUC exists to keep electricity providers accountable.

In this guide, we’ll explain the PUC’s functions, how to file a complaint, and how Compare Power can help you confidently navigate Texas’s energy market.

TL;DR: The PUC Texas regulates our utilities, ensuring we get fair-quality services. If you have a Texas PUC complaint, you can file a complaint, and the PUC will investigate any wrongdoing by your electricity company.

What is the Public Utility Commission of Texas (PUC)?

The Public Utility Commission (PUC) may sound like a complicated government entity.

Yet, its mission is simple: to ensure that Texans receive essential utility services—electricity, telecommunications, and water—at fair prices.

Established in 1975, the PUC was initially tasked with overseeing utility monopolies in Texas.

Utility providers held exclusive control over regions back then, which meant customers had no choice but to accept the provider in their area.

The PUC monitored these monopolies, ensuring they didn’t exploit their customers with unfair rates.

However, as the energy landscape changed, so did the PUC’s role.

How Deregulation Changed Texas’s Utility Market

In 2002, Texas lawmakers passed deregulation legislation, transforming the electricity market by allowing consumer choice and introducing competition among providers.

With deregulation, Texans were given the power to shop for electricity plans that fit their needs and budgets, spurring providers to offer better rates and services.

Since then, the PUC has become a watchdog in the deregulated market, enforcing fair practices and ensuring providers comply with industry standards.

The PUC also oversees the Electric Reliability Council of Texas (ERCOT), which manages the state’s electricity grid for over 26 million Texans.

The PUC ensures that Texas’s electricity market operates smoothly, fairly, and reliably.

The PUC and Your Electricity Plan

As a Texas consumer, the PUC indirectly influences your electricity plan options by overseeing the marketplace and holding providers accountable for fair practices.

Here’s how the PUC impacts your electric utility choice:

  • Monitoring Providers: The PUC monitors energy providers, ensuring they follow regulations and deliver reliable services.
  • Overseeing ERCOT: The PUC manages ERCOT to help ensure electricity is delivered safely and efficiently across Texas.
  • Protecting Consumer Rights: If a provider doesn’t uphold their end of the contract, the PUC steps in to help consumers resolve disputes.

Essentially, the PUC is your advocate, ensuring that your electricity plan and provider meet Texas standards.

How to File a Complaint with the PUC

If you’re dissatisfied with your electricity provider or believe they’ve violated your rights, the PUC is there to help.

Here’s a straightforward guide on how to file a complaint:

Step 1: Try to Resolve with Your Provider

Before involving the PUC, explaining your issue directly to your provider is a good idea.

Customer service can resolve many problems, especially if it’s a billing or service-related question.

Step 2: File an Informal Complaint

If you can’t resolve your issue with the provider, file an informal complaint with the PUC. You can do this online or by calling their customer service.

Once your complaint is submitted, the PUC will investigate by gathering evidence and reviewing the details of your case.

They’ll then present this information to your provider to encourage a fair resolution.

Step 3: Consider a Formal Complaint

If your issue remains unresolved, you can file a formal complaint, though this process is more involved and resembles a court case.

The PUC recommends consulting with an attorney for formal complaints, which can be time-consuming and require legal support.

When to Cut Ties: Sometimes, if you’re unsatisfied with the provider’s response and the issue persists, it may be best to switch providers altogether.

Understanding Your Utility Rights as a Texan

As a Texan, you have rights that protect you from unfair practices by your utility providers. Here are some key rights to be aware of:

  • Right to Clear Information: Providers must give you clear information about rates, terms, and conditions, often outlined in the Electricity Facts Label (EFL) for each plan.
  • Right to Fair Treatment: Your provider should treat you fairly and cannot discriminate based on income, race, or age.
  • Right to Switch: In Texas’s deregulated market, you can switch providers if you are unsatisfied with your current plan or service.

You can seek resolution through the above complaint process if your provider violates these rights.

How You Can Simplify Your Electricity Shopping

Navigating Texas’s electricity market can be overwhelming.

With so many plans and providers, it’s easy to feel lost or end up with a plan that doesn’t meet your needs.

Here’s how Compare Power helps make this process easier:

  • Personalized Comparisons: Enter your usage details to receive customized recommendations that show the true cost of each plan based on your consumption.
  • Transparent Pricing: Compare Power displays the total cost of each plan, including any base fees, so your bill is not surprising.
  • Trusted Providers: We screen all providers to ensure you’re selecting from reputable companies that comply with PUC standards.

Without Compare Power, you might waste time navigating confusing plan details or get stuck with an overpriced or poorly suited electricity plan.

Tips to Make the Most of Your Utility Rights

  1. Understand Your EFL (Electricity Facts Label): Every plan has an EFL that details the rate structure, fees, and terms. Reviewing it can help you avoid unexpected costs.
  2. Review Terms Regularly: Providers may change terms over time, especially if you’re on a variable-rate plan. Regularly reviewing your contract can help you stay aware of changes.
  3. Stay Informed: Texas’s deregulated market offers you the power to choose but also requires staying informed. Platforms like Compare Power can simplify your search, but understanding your options is key.

Take Your Next Step with Compare Power

Now that you understand the PUC’s role and your rights as a consumer, you’re better equipped to navigate the electricity market confidently.

Whether you want to start electric service, switch providers, or find a cheaper plan, Compare Power makes the process easy and transparent.

The Power is Yours™

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Hey there, fellow Texan. If you’re on the hunt for the perfect electricity plan, you’ve come to the right place.

We know the energy market can be overwhelming with all its jargon and numerous plans. But don’t worry, we’re here to help.

In this article, we’ll dive deep into one of the most popular plans in Texas – the TXU Free Nights & Solar Days. By the end, you’ll know exactly what it is, how it works, and whether it’s the right fit for you.

So, buckle up, and let’s get started.

TL;DR: TXU’s Free Nights and Solar Days is a unique plan that offers free electricity every night and solar credits during the day. It’s perfect for those who can shift their energy usage to night hours and want to leverage solar power without installing solar panels.

Understanding TXU Free Nights & Solar Days

So, what does Free Nights and Solar Days mean?

Simply put, it’s a plan designed to help you save on your electricity costs by making the most of the sun and off-peak hours.

What is TXU Energy Free Nights & Solar Days?

This plan gives you free electricity at night with the added benefits of renewable energy. Get free electricity all night from 8 pm to 5 am and solar electricity all day from 5 am to 8 pm.

Free Nights & Solar Days are 100% renewable as TXU Energy purchases solar power and solar and wind renewable energy credits.

Why TXU Free Nights & Solar Days Could Be Your Best Bet

Now, you might be wondering if Free Nights & Solar Days is worth it.

Well, if you’re someone who can shift your high-energy activities to the night hours and want to benefit from solar power without the hassle of installing solar panels, then it could be worth a shot.

Plus, it’s a fixed-rate plan, meaning your rate won’t change for the duration of your contract. No surprises, just savings.

Is TXU Free Nights & Solar Days right for you?

Whether or not this plan is right depends on how much of your electricity usage you can shift to the nighttime.

Most customers need to be able to shift a minimum of 35% of their energy use to the nighttime hours for this plan to make sense.

Whether you can save money with this plan depends on how much energy you can offset to the free night use between 8 pm and 5 am.

The more energy you can offset to the nighttime, the cheaper the plan becomes.

Here are some simple changes that can help maximize the benefits of the Free Nights & Solar Days electricity plan:

  • Delaying using large appliances like washing machines and dishwashers during free hours.
  • Charging portable electronics during free hours.
  • Adjusting programmable thermostat settings.

The Nitty-Gritty: How Does the Plan Work?

The TXU Free Nights & Solar Days plan is all about timing. From 8 pm to 5 am, you can use as much electricity as you want without incurring any costs.

This is the “Free Nights” part of the plan. It’s perfect for running your dishwasher, doing laundry, or cooling your home during the hot Texas nights.

During the day, from 5 am to 8 pm, you’re on the “Solar Days” part of the plan.

During these hours, you receive credits for the solar energy that TXU purchases on your behalf from solar farms in West Texas. This means you support renewable energy without installing solar panels on your property.

The more energy you can offset to the nighttime, the lower your average price will be and the lower your monthly electric bill.

TXU Free Nights & Solar Days Alternatives

There are several alternative electricity plans available in Texas that offer similar features to TXU Energy’s Free Nights & Solar Days plan. Compare the best Free Nights and Weekends energy plans in Texas.

ComparePower: Your Trusted Energy Partner

Now, we know all this information can be a lot to take in. That’s where ComparePower comes in.

We’re here to make your energy shopping experience as smooth as possible. We provide straightforward answers to your questions, and our user-friendly platform makes it easy to compare plans, including the best TXU Energy plan for your needs.

Without a trusted partner like ComparePower, you risk choosing a plan that doesn’t fit your energy usage patterns, leading to higher costs and potential headaches.

We help you avoid these pitfalls by providing clear, concise information and easy-to-use comparison tools.

Final Thoughts

Choosing an electricity plan doesn’t have to be complicated. With the right information and a trusted partner like ComparePower, you can find a plan that fits your needs and helps you save.

Remember, the TXU Free Nights and Solar Days plan is just one of many options available to you. Whether it’s the right fit or not depends on your specific energy usage patterns.

But don’t worry, we’re here to help you figure it out. So, let’s get started. Your perfect plan is just a few clicks away!

Keep your lifestyle and save with a cheaper electricity plan.

Free Nights and Solar Days FAQs

To help you make an informed decision, we’ve compiled some of the most common questions about the TXU Free Nights and Solar Days plan:

The “Free Nights” period starts at 8 pm and ends at 5 am.

Solar Days refer to the period from 5 am to 8 pm when you receive solar credits for the solar energy TXU purchases on your behalf.

If you can shift your high-energy activities to the night hours and want to support solar power, then this plan can offer significant savings.

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Stuck in an Electricity Contract?

Locked in an electricity contract that no longer works for you?

Breaking free might seem challenging, but the good news is you’ve got options.

We’ll guide you through the process and help you switch when it benefits you—or, if it doesn’t make sense right now, set a reminder for when it’s the right time to make a move.

Breaking Free from an Electricity Contract in Texas

  • Moving out? Cancel your contract without penalties.
  • Nearing the end of your contract? You can switch up to 14 days before it expires, avoiding fees.
  • Paying to break it? Sometimes, paying the early termination fee (ETF) now saves you more in the long run if you switch to a better plan.

Never Miss Your Contract End Date

Enter your email, zip code, and contract end date, and we’ll remind you when to switch, helping you avoid holdover rates or costly surprises.

Mailchimp in contract

Know Your Contract Terms

The first step to freeing yourself from a bad contract is understanding exactly what you’re dealing with. You need to know:

  • Contract End Date: When does it expire?
  • Cost per kWh: How much are you paying for your electricity?
  • Early Termination Fees (ETF): What will it cost you to get out early?

With this information, you can weigh your options: stay and suffer through high rates or switch to something better before it’s too late.

Compare Rates Instantly

Use Live Link™ to instantly pull your electricity usage and compare plans based on your household’s needs.

See if there’s something cheaper and switch today—without the guesswork.

Watch Out for Early Termination Fees (ETFs)

Breaking a contract before it ends can trigger an ETF, a penalty for leaving early.

Depending on your provider, these fees can range from $50 to several hundred dollars, but they’re not unavoidable.

If you plan your exit strategically, you can minimize or avoid these fees altogether.

Moving Out? Make a Smart Exit

Texas law allows you to cancel your electricity contract without penalties when moving to a new home.

This is your opportunity to find a plan that better fits your needs and budget.

Don’t let your current provider convince you to transfer your service.

Instead, take this opportunity to start fresh and secure a better deal.

How to Transfer an Electricity Account to a Family Member or Roommate (When Moving Out)

If you’re the current account holder and you’re moving out, and someone else (like a family member or roommate) is staying behind, here’s how to smoothly transfer the responsibility for the electricity account:

  1. Notify Your Provider: The current account holder needs to call their electricity provider and inform them they are moving out. This step is essential to avoid ongoing charges and prevent early termination fees (ETFs) from being applied to the existing contract.
  2. New Account Holder Signs Up with ComparePower: Instead of transferring the existing account, the new resident (family member, roommate, etc.) should sign up for a new electricity plan through ComparePower. During enrollment, they should select the “Move-in” order type—not “Switch.” This is a great opportunity for the new resident to shop for rates and potentially secure a lower bill, as electricity rates fluctuate regularly, and they may find a better deal that suits their usage needs.
    To ensure no interruption in service, the move-in date should be on or before the current account holder’s move-out date.
  3. Choose a Different Provider and Plan: It’s usually best for the new account holder to select a different plan and provider than the one the previous account holder had. By shopping around, the new resident can take advantage of current rates and avoid being locked into an old, potentially less favorable plan.

Important: If the new person selects a “Switch” order instead of a “Move-in,” the current account holder could be hit with an early termination fee (ETF). The “Move-in” option avoids penalties, as it’s treated as a fresh start for the new resident.

Following these steps will ensure a smooth transition, allow the new resident to find a better plan, and avoid unnecessary fees or service disruptions.

Should You Pay to Get Out Early?

Before you make any decisions, consider these factors:

  • ETF vs. savings: Compare the cost of the ETF to how much you’ll save by switching to a better plan. Sometimes, paying the fee could save you money. For a detailed guide on when it makes sense to pay your ETF and switch, check out our article on when to pay your ETF and switch electricity plans.
  • Service satisfaction: If your current provider’s service is unreliable or too expensive, the ETF might be a small price to pay for a better experience.
  • Rate changes: Have electricity rates dropped since you signed your contract? If so, switching early could save you significantly, even after paying the ETF.
  • Contract duration: If your contract is nearing its end, waiting it out might be smarter.
  • Are you moving soon? If you’re relocating, remember that you can cancel without penalty. Use this opportunity to find the right plan for your new home.

The Power to Break Free – ComparePower Is Here to Help

Navigating Texas’s electricity market can be complicated, but you don’t have to do it alone.

ComparePower makes it easy to compare plans, rates, and fees from various providers all in one place.

Whether you want to escape a bad contract or switch to a better plan, we’ve got your back.

Our platform gives you the power to make informed decisions, save money, and take control of your energy costs.

Next Steps – Time to Take Action

  1. Enter your zip code: See personalized rates for your area.
  2. Compare Plans: Get detailed information on rates, fees, and contract lengths.
  3. Start Saving: Sign up online quickly and easily.

Stop feeling trapped—take control of your electricity choice today.

Find Your New Plan Today

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PowertoChoose.org Reviewed

If you’re shopping for a new electricity plan, you’ve probably heard of Power to Choose.

It’s a popular platform that promises to help you compare your options and find the best deal. But is it all it’s cracked up to be?

As a seasoned energy expert and consumer advocate, I’ve spent years navigating the complex world of Texas electricity.

I’m here to give you an honest, no-holds-barred review of Power to Choose—the good, the bad, and the downright confusing.

TL;DR: PowertoChoose.org might seem like the go-to platform for comparing electricity plans in Texas, but it has its pitfalls. Lack of oversight, confusing documentation, and limited customer feedback are just a few. ComparePower offers a more reliable, user-friendly experience that helps you make informed.

The Paradox of Choice

At first glance, Power to Choose seems like a dream come true.

With hundreds of plans from dozens of providers, you’d think you’d be guaranteed to find the perfect fit for your needs and budget.

But here’s the thing: more choices don’t always equal better decisions.

Studies have shown that an overabundance of options can lead to “analysis paralysis”—the overwhelming feeling of being stuck in decision-making limbo.

And that’s precisely what can happen when facing the dizzying array of plans on Power to Choose.

The Lack of Quality Control

Another major issue with Power to Choose? The platform doesn’t vet the listed providers or plans.

That means anyone can post an offer, regardless of their track record, financial stability, or customer service standards.

So, while you might think you’re getting a great deal from a reputable company, you could sign up for a fly-by-night operation that will leave you high and dry when you need them most.

The Fine Print Fiasco

Even if you manage to narrow down your options on Power to Choose, you’re not out of the woods yet.

To truly understand what you’re signing up for, you must dig into each plan’s Electricity Facts Label (EFL) and Terms of Service.

But here’s the kicker: these documents are often filled with complex jargon, hidden fees, and confusing terms that can overwhelm even the savviest consumer.

It’s like trying to decipher a foreign language without a dictionary.

The Personalization Problem

Perhaps the biggest drawback of Power to Choose? The complete lack of personalization.

The platform doesn’t consider your unique energy needs, usage patterns, or preferences.

Instead, you’re presented with a one-size-fits-all list of plans that may or may not be the best fit for your household.

Once you find a plan you like, you cannot save your selection or access your account history.

If you need to make a change or have a question later, you’ll have to start the process all over again from scratch.

While powertochoose.org displays a complaint ratio, it lacks detailed information about customers’ complaints or positive experiences.

It’s challenging to find comprehensive feedback and reviews on the quality of the power companies listed.

The ComparePower Difference

So, if Power to Choose isn’t the answer, what is? Enter ComparePower – the smarter, more user-friendly way to shop for electricity in Texas.

We’ve made it our mission to simplify the process and put the power back in your hands.

Here’s how we’re different:

  1. Personalized recommendations based on your actual energy usage
  2. Pre-screened providers with a proven track record of reliability and customer service
  3. Clear, transparent pricing with no hidden fees or confusing terms
  4. Easy-to-use platform with helpful tools and resources to guide your decision-making
  5. Exceptional customer support from local energy experts who are always here to help

Shop confidently, knowing you’re getting the best possible deal for your unique needs.

Make the Switch Today

So, if you’re ready to say goodbye to the headaches and hassles of Power to Choose, give ComparePower a try.

With just a few clicks, you can unlock a world of better energy choices and start saving on your electricity bills.

Don’t settle for a platform that leaves you feeling overwhelmed and uncertain.

Choose the smarter, simpler way to power your home – choose ComparePower.

To get started, enter your zip code on our website and let our expert team guide you to the perfect plan for your needs.

The Power is Yours

Power to Choose FAQs

Got questions about Power to Choose? We’ve got you covered! Here are some frequently asked questions about powertochoose.org:

What is powertochoose.org?

Powertochoose.org is a website operated by the Public Utility Commission of Texas (PUC) that provides a platform for consumers to compare and select retail electric providers (REP) and electric plans in Texas’s deregulated electricity market.

The website allows users to enter their zip code to see a list of REPs and plans available in their area and to filter and compare plans based on price, contract length, and renewable energy options.

It also provides information about the electric industry, such as rules and regulations, consumer protection, etc.

How to use powertochoose.org?

Powertochoose.org is a website operated by the Public Utilities Commission of Texas that provides a platform for consumers to compare and select retail electric providers and electric plans in the deregulated electricity market of Texas.

The website lets you enter your zip code to see a list of providers and plans available in your area and compare plans based on price, contract length, and renewable energy options.

It also provides information about the electric industry, including rules and regulations, consumer protection, etc.

Are there alternative websites to compare electricity plans in Texas?

Yes, alternative platforms like ComparePower offer a more streamlined and consumer-friendly experience.

These platforms pre-screen providers and provide additional features to help you find the best plan for your needs.

Is Power to Choose a government-run website?

Yes, Power to Choose is a website created by the State of Texas Public Utility Commission to provide a comprehensive list of available electric plans.

Can I trust the providers listed on Power to Choose?

While Power to Choose includes many providers, it’s important to note that the website does not screen or vet them.

This means you’ll need to research to ensure the provider is reliable and offers good customer service.

Are the prices and plans on Power to Choose accurate?

Yes, electric providers list their offers on Power to Choose.

However, it’s essential to review each plan’s Electricity Facts Label and Terms of Service to understand the details and potential costs fully.

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CHAMPION ENERGY WINS J.D. POWER AWARD

CHAMPION ENERGY WINS J.D. POWER AWARD

Champion Energy provides exceptional customer care and competitive residential electricity rates.  As one of the nation’s fastest-growing electricity providers, Champion Energy provides residential service in Texas, Illinois, Pennsylvania, New Jersey, Ohio and Delaware. Champion Energy has received recognition by the Better Business Bureau with an A+ rating and ranks “Highest in Residential Customer Satisfaction with Retail Electric Service in Texas” by J. D. Power. Whether you are looking for a low fixed electricity rate, renewable energy, or automatic payment options Champion Energy has the right plan for you.  And with 24/7 customer care based in Texas, fixed-rate plans without hidden fees and a robust referral program, Champion Energy is sure to satisfy you. Switch to Champion Energy today, and be glad you did.

See how Champion Energy Services Ranks Compared to Other Texas Residential Retail Electric Service Providers

CHAMPION ENERGY WINS J.D. POWER AWARD

Service

Champion Energy distinguishes itself in a crowded, competitive market by offering exceptional customer service. For us, customer service is more than just ensuring we have someone who answers the phone when a customer calls. It includes straightforward pricing and communication; tools to estimate electric bills and reduce energy use; and an unwavering commitment to the Golden Rule. After all, each employee at Champion Energy knows what it’s like to be an electricity customer. That’s what drives us.

Calpine, an independent power producer, acquired Champion Energy in October 2015. Calpine’s generation facilities are in many of the same markets we serve, allowing us to be more competitive in our current markets and expand to new markets.

There was a time in our business’ history where growth at any cost was attractive. However, we’ve learned from that particular mistake and now take a more measured approach. We’ve worked hard to engrain customer service in our corporate culture by really focusing on customer satisfaction. The majority of our customer interactions, like our call center and billing, are done in-house for greater control and accountability. Our customer service representatives attend regular trainings on how to communicate with customers, including a training module on empathy. Those same representatives are empowered to make decisions without needing to ask a supervisor, sparing customers a drawn-out process just to make things right.

So, as we expand to new markets and try to increase our presence in existing markets, our decisions are driven by the question, “Can we still provide unparalleled customer service?” If the answer to that question is “no”, then we seriously reevaluate our position.

Award-winning Customer Care

Electricity customers who value the ability to reach a live, competent customer service representative, and who would rather not deal with a convoluted scheme to save money on their electricity, should choose Champion Energy. That is our service: straightforward electricity plans and a dedication to exceptional customer care.

Nearly everyone has experienced calling into a customer service department; it’s an experience that’s rarely remembered fondly. We’re looking to change that. Our call center is different. It is different because, above all else, we value customer interaction. Our customer care agents go through four quality control checks every week and their performance is not judged by the amount of time spent or the dollar amount they were able to extract from the customer.

Instead, their performance is judged by the quality of customer interaction. Did the customer end the call with their questions answered or their problem solved? That’s the top priority in our call center.

Furthermore, our agents are empowered to make decisions, without supervisor approval, to the benefit of the customer. Agents are trained to err on the side of the customer. Underlying all of this is the understanding that we should treat customers the way we wish to be treated the next time we call a customer service line. While we may not get our wish, we can certainly grant it to our customers.

Experience the difference

ComparePower shows available Champion Energy plans for you to compare and choose. Take advantage of Champion’s pricing and customer service today. Enter your zip code at the top of this page, or click the image below and find your perfect Champion Energy plan today.

CHAMPION ENERGY WINS J.D. POWER AWARD
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Finding your cheapest electric rate, explained!

Looking to lower your electricity rate? This video shows you how to do it in record time with the help of ComparePower, a free service for electricity consumers in areas where they can choose who provides their energy.

Are you overpaying?

You probably know that comparing electric providers and signing up for a new rate plan can save you a lot of money.

But with all the tricky ads, teaser rates, and confusing terms, it’s hard to figure out which plan gives you the biggest bang for your buck.

Imagine taking these plans and boiling them down into the things that matter to you.

That’s what ComparePower helps you do. We provide a free resource for quickly finding your best electric rate without any headaches.

You can easily spend hours, even days, researching and comparing various electric providers when searching for your perfect plan, reading through the fine print, and decoding all the details.

With ComparePower, this process takes less than 10 minutes.

We’ve already done the homework, so you don’t have to make all the phone calls, wade through the gimmicks, and read countless documents searching for hidden fees.

We carefully evaluate the electric companies and find those with the best rates, terms, and customer feedback. We put their all-inclusive pricing into a simple format that’s easy to understand.

Know before you buy

Get an estimated monthly bill and total annual cost of ownership the second you enter your usage for every plan.

Updated 24 hours a day.

And after you’ve signed up, ComparePower keeps working.

We constantly lookout for changing rates, and we’ll alert you when it’s time to come back for a better deal.

Enter your zip code, compare your choices, and quickly land on your perfect plan.

Three steps to find your best plan

Enter your zip code, compare your options, and checkout confidence in your choice in as little as five minutes.

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Deregulation is a game changer.  Do you really want to gamble with the price you’ll pay for your electricity?

Are you rolling the dice to get a cheap electric rate in the newly deregulated Sharyland Service area?

Some Sharyland electricity service areas (specifically Brady, Celeste, Colorado City, and Stanton service areas) have been deregulated, leaving you with many questions…

“Do I have to go with a retail provider?”

“How can I find the cheapest electricity rates in my area?”

Deregulation does involve a learning curve.  You will need to be more proactive and involved in your billing management because it’s not just one company anymore.

The saying goes, “When there’s only one dealer, it’s house rules.”  That meant you got the bill, you paid it, and that’s all there was to it.  A regulated industry meant Sharyland Utilities did the controlling.  You had no say in anything, much less over how much you paid.

Deregulating certain Sharyland electricity service areas means a huge amount of upheaval at the beginning. At the same time, everybody gets sorted out, but ultimately, Sharyland electricity providers that provide a superior service at an excellent rate will rise while those who don’t won’t.

It also means that you have more power as a customer to choose:

  • a company based on how much green energy they use
  • a company that does not import power from outside the state or the company
  • a fixed-rate plan that sets the rate for a period of time regardless of how the industry is performing.
  • a short-term or month-to-month plan so you’re not locked in

In the end, Sharyland electricity will be available to all residents of the deregulated Sharyland electricity service area at a rate they can afford.

Here’s where you gamble with Sharyland electricity rates

Las Vegas, Nevada, is famous for its electricity: the energy, the excitement, the entertainment, and, naturally, the gambling. When you go to Vegas, you bring along a budget for gambling, ideally money you can afford to lose, and you rarely go as a special trip.

At home in Texas, “electricity” is something else entirely: it’s your favorite TV show, a home-cooked meal, and a cool home on a hot day.  Are you okay gambling with your household budget every month? Now that you live in a Sharyland electricity service area that has been deregulated, you just might be doing that!

Up to now, you’ve been dealing with one company for all your power-generating and distribution needs. Under deregulation, Sharyland Utilities, while still around, is more in the back seat:

  • Problem with the electricity coming to your home?   Call Sharyland Utilities.
  • Problem with the bill?   Call your Retail Electric Provider (also called an “REP”).
  • Problem with the electricity inside your home?  Well, that’s when you call an electrician.

Under the rules of deregulation, staying with Sharyland Utilities isn’t an option.  If you fail to choose an REP, then one will be chosen for you. This is like you in a Las Vegas casino handing your cards over to the dealer for play. Maybe you’ll benefit… probably you won’t.

The available pool of default electric providers consists of seven candidates, ranging from Champion, who topped J D Power and Associates’ 2013 Customer Satisfaction poll for Texas energy providers (that’s the fourth year running!) down to TXU, currently down near the bottom and notorious for their high prices.

When you are assigned to a default REP, you’re put on a month-to-month plan, meaning that your rate will go up and down and you won’t actually know how much you’re being charged per kilowatt-hour until you open the bill.  You won’t know if there is a charge for not having autopay on your account, for using telephone customer service, for paying by credit or debit card, all kinds of fun things could show up on the bill  – “Ladies and gentlemen, faites vos jours!”

So, how do you find the cheapest electricity rates in the Sharyland electricity service area?

But how would you even go about finding the cheapest electricity rates in Brady, Celeste, Colorado City, Stanton, Mission, McAllen, etc?

  • You could get the list of default REPs.
  • You could take time out of your day to call each and every one
  • You could put up with high-pressure sales tactics, customer services agents still fresh on the job, and misleading information
  • You could hope that you’ve covered all the information you need to know
  • You could hope you’re making the right choice.

On the other hand, you could enter your zip code, make a couple of quick clicks, and immediately see the REPs that are available in your area and that will suit your needs.

You’ll have access to the Terms of Service and the Facts Label.  Read them carefully and you’ll have all the information you need to know.  Better yet, you’ll see clearly where you need to question them more closely (hint:  look for phrases like “other fees or charges may apply”).  The cheapest electricity rates in the Sharyland electricity service area will be a lot quicker to find if you know how to avoid wasting time calling those who simply will not suit.

Don’t let someone else make your play for you. Enter your zip code to get the pricing and plan details you need for a winning strategy.

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Feeling overwhelmed by the Texas power market? You’re not alone.

With a myriad of Texas power companies to choose from, understanding Texas electricity deregulation can seem daunting.

But here’s the good news: it doesn’t have to be.

This comprehensive guide will demystify the Texas energy market. And the best part?

We’ll show you how ComparePower can make your electricity shopping experience as smooth as a Texas breeze.

TLDR: Texas boasts a deregulated electricity market, allowing consumers to choose their providers. ComparePower simplifies this choice by offering an easy platform to compare plans and rates.

Understanding Texas Electricity Deregulation

In 2002, Texas embarked on a bold journey and deregulated its electricity market.

This move shattered the monopoly of state-run utility companies and introduced competition among Texas power companies.

The goal? To give you, the consumer, the power to choose your electricity provider and lower prices.

The Guardians of the Texas Energy Market: PUC and ERCOT

The Public Utility Commission of Texas (PUC) and the Electric Reliability Council of Texas (ERCOT) are the guardians of the Texas energy market.

The PUC regulates the companies, while ERCOT manages the flow of electric power to over 26 million Texas customers.

Decoding the Electricity Facts Label (EFL)

The Electricity Facts Label (EFL) is vital to understanding Texas power rates.

This document details a specific electricity plan, including the price per kilowatt-hour (kWh), contract term, power generation source, and any additional fees.

Making the Most of the EFL with ComparePower

At ComparePower, we make it easy to compare EFLs from different providers.

Our user-friendly platform allows you to compare plans on an apples-to-apples basis, ensuring you find the best fit for your needs.

Choosing the Right Electricity Plan

You can choose from fixed-rate, variable-rate, and indexed plans in Texas.

Each plan type has pros and cons; the best choice depends on your needs and circumstances.

Let ComparePower Guide You

Not sure which plan is right for you? ComparePower is here to help.

Our platform provides detailed information about each plan type, helping you make an informed decision.

The Power to Choose

In Texas, the power to choose your electricity provider is more than just a slogan—it’s a reality. And with ComparePower, it’s easier than ever.

ComparePower: Your Ally in the Texas Power Market

ComparePower is your ally in the Texas power market.

Our platform allows you to compare electricity plans from different providers in your area, ensuring you find the best plan for your needs and budget.

Don’t Navigate the Texas Energy Market Alone

Understanding Texas power doesn’t have to be complicated.

With ComparePower, you have a trusted partner to guide you through the Texas energy market.

Our platform allows you to compare electricity plans from different providers in your area, ensuring you find the best plan for your needs and budget.

Texas Deregulation FAQs

The number of electricity companies and energy plans in Texas is due to the state’s deregulated electricity market, which allows for competition among private companies.

This competition leads to various energy plans for customers to choose from, giving them the power to select the best plan for their needs and budget.

Choosing the right energy provider and plan in Texas can be a bit overwhelming, but there is a key factor you can consider to help you find the right plan for your home: your kWh usage.

Your kWh usage allows you to compare plans based on your specific energy usage needs.

When you understand your monthly usage, you can look for plans that offer rates that align with your usage patterns.

Furthermore, knowing your kWh usage will also enable you to compare plans from different providers and compare the costs of each plan on an equal footing.

Call your electric company if you have any issues with your electricity account or need to discuss billing options.

Call your utility company if there is a power outage affecting your neighborhood.

Oncor Electric Service, Centerpoint Energy, AEP, and Texas New Mexico Power service deregulated areas of Texas.

If just your home has power issues, call an electrician to take a look.

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Understanding the Real Cost of Texas Electricity Plans

Have you ever looked at an electricity bill and wondered how they came up with that number?

Let’s cut through the complexity and understand precisely what you’re paying for.

The Basic Formula Behind Your Bill

Your electricity costs come down to a simple formula:

Monthly Bill = (Base Energy Rate × kWh Used) + Monthly Fee + (TDU Delivery Charge × kWh Used) + TDU Monthly Fee

Let’s break this down with a real example:

  • Base rate: 12.5¢ per kWh
  • Monthly service fee: $9.95
  • TDU Delivery: 4.5¢ per kWh
  • TDU monthly fee: $5.00

At 1,000 kWh, your bill would be:

  • Base energy: $125.00
  • Service fee: $9.95
  • Delivery: $45.00
  • TDU fee: $5.00
  • Total: $184.95

Where It Gets Interesting: Tiered Rates

Texas electricity plans often use tiered rates, like bulk pricing at the grocery store. Here’s what that might look like:

Using up to 500 kWh: 16.5¢ per kWh
501-1000 kWh: 12.5¢ per kWh
Over 1000 kWh: 11.5¢ per kWh

This is where simple calculators can mislead you – your actual rate changes based on how much power you use.

Hidden Costs That Can Surprise You

Watch out for:

  • Minimum usage fees (yes, charges for using too little electricity)
  • Time-of-use rates (paying more during peak hours)
  • Bill credits (getting money back at specific usage levels)
  • Seasonal rate changes

Three Steps to Compare Plans Accurately

  1. Pull your past 12 months of bills – this is crucial
  2. Note your highest and lowest usage months
  3. Calculate costs at three levels:
    • Your typical usage
    • Summer peak (usually August)
    • Winter/mild month (often April/May)

Ready to Master Your Electricity Costs?

If you want to take control of your electricity costs, you have three options:

  1. Quick Comparison: Use our calculator to see plan costs at your usage levels. It’s fast and easy, but you’re relying on our math.
  2. Do It Yourself: Follow our detailed spreadsheet tutorial to build your calculator. You’ll learn to handle tiered rates, credits, and seasonal changes. This is perfect if you want complete control and understanding.
  3. Hybrid Approach: Use comparison tools for initial screening, then verify the best options with your calculations using our tutorial.

Want the Easy Button? Try Live Link™ – It’s Free

You can skip the calculations entirely. Live Link™ automatically pulls your real usage data and finds your best plan in minutes.

No spreadsheets, no manual calculations, no guesswork – connect your usage data and get personalized plan matches based on your actual consumption patterns.

Find Your Best Plan with Live Link™

Want to Go Deeper?

Our step-by-step spreadsheet tutorial shows you exactly how to build a custom calculator that handles:

  • Tiered rate calculations
  • TDU charges
  • Bill credits
  • Seasonal patterns
  • Annual cost projections

You’ll learn to create a tool to compare any electricity plan and track costs throughout the year.

The Bottom Line

Whether you use comparison tools or build your calculator, understanding how your electricity costs are calculated puts you in control.

You’ll spot better deals, avoid surprise charges, and make informed decisions about your electricity plan.

Electricity Cost FAQs

How to calculate the real cost of an electricity plan?

You can input your historical usage data to calculate the real cost of an electricity plan on ComparePower.

With your usage, you can compare plans based on the total annual cost and choose the best plan for your space.

ComparePower always shows you the total annual cost of each plan so you can make an informed decision about your electricity plan.

How can I find the cheapest electricity plan in Texas?

Finding the cheapest electricity plan is quick and easy with ComparePower.

Enter your monthly usage or estimate with our kWh calculator, and we’ll automatically show you the cheapest electricity plan for your home.

There is no need to search around through dozens of websites.

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Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

Prior to 2002, electricity plans in Texas fell into one of three categories: the electric company’s way, the way the electric company wanted it, and whatever the electric company said.

After deregulation, the Public Utility Commission of Texas decided that it was too complicated a system.

Now Retail Electric Providers (REPs) have a few ways they structure their plans, each of which has different contract terms as well as its own advantages and disadvantages.

The number one rule in finding the right power plan is to understand your usage.

This 2-minute video that explains everything you need to know ⤵️

Super easy to shop and compare for power, especially if you know your monthly history and review a spreadsheet. I was not hassled with calls or handing out my personal information until I was ready to switch services.

Michael M. (TX, United States)

Fixed-rate

The simplest plan is the Fixed Rate energy plan – this means that for the entire term of your contract, which is typically a minimum of three months but can go up to 24 months, your rate will not change.

This is easy for you because there’s no real guesswork involved – you know what your rate is going to be when you wake up tomorrow and next week and next month right up until your contract term ends.

Not so great if the rates drop and you end up paying more than everybody else, though, and of course, you’re almost certain not to get the same rate if you re-up your contract. But you never know: you might luck into a lower rate.

Indexed rate

Then there’s the Indexed electric plan.

This one can be on a monthly or term basis with a rate that’s calculated by a formula (which they will gladly share with you) with the base being the public index or some other publicly available information.

Variable-rate

The third option is the Variable-rate plan, the one that surprises you every month.

Did it go up? Did it go down?

Even though the company generally isn’t obligated to notify you of any rate changes.

Historically the monthly variance hasn’t been excessive with Variable rate plans, so it may be a reasonable compromise between the locked-in stability of the Fixed Rate plan and the volatility of the Indexed plan.

Find out if a fixed rate or a variable rate is best for you.

Your choice, your power to choose

In Texas, the power to choose is yours and it depends, ultimately, on you: your personality, your preferences, and your spending habits.

If you’re a conservative type of person who likes to know exactly how much to budget each month, then the Fixed Rate is probably a better one for you.

If you’re a devil-may-care, put-the-pedal-to-the-metal type, go ahead and fly with the Indexed plan.

If you like a reasonable chance of savings with maybe not quite so much risk, then definitely you might like the Variable-rate plan.

Use ComparePower to research the available offers before you make your final selection – you can never go wrong with getting all the information you need for the best decision.