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I’ll admit it:  during a particularly rough spell in my life, I was forced into a lifestyle my parents would be mortified to discover.  It’s not something a girl likes to admit but … I did it.  It was tough, especially at the beginning.  Walking in my door in the wee hours of the morning, all I wanted was a hot shower to try and wash away the slimy feeling my job left under my skin and every day I woke up to a new shift, I felt another layer of morality burn away.  Yes, I was a telephone Customer Service Representative for a Retail Electric Provider.

Oh, you start with the best of intentions.  You really do believe the hype: “Provide excellent customer service”, “Leave the customer smiling”, “Customer satisfaction is priority one”, and so on.  You make sure your station is gleaming, you diligently sanitize everything at the end of each shift, and you carefully center your child’s school photo right where your eye will rest on it as you comfort, console, and assist your customers (and you truly believe they are “yours”). And then, the day your probation ends, your supervisor, who’d been glowing with compliments over your work, pulls you aside to discuss your call handle average, which really should be no more than three minutes from start to finish by now.

A month later, you couldn’t care less if the customer’s hair caught fire while talking to you and you’ve turned your child’s picture to face the wall so the guilt doesn’t kill you.  You’ve taken to using a “professional” name in case somebody you know calls in and recognizes you and when people ask you what you do for a living, you merely reply “Oh, I do telephone work” and give them a broad wink.  Somehow, it feels less dirty.

One of the things customers are always told is to demand to speak to a supervisor.  Let me tell you why that actually doesn’t work much of the time:  the floor supervisors, in the corporate scheme of things, are little more than glorified reps themselves.  In most cases, they don’t have any more authority than the newest agent in the cube farm and, in a rather astonishing number of cases, if you call back to speak to that supervisor, you’ll be informed by the switchboard that there’s no such person.

We did it all the time:  put the client on hold for a couple of minutes and relax.  Have some coffee, now gone cold.  Check the mani-pedi for chips, maybe use an emery board on a few rough edges.  Just relax.  Then, when you hear the agent next to you is off the line, you whisper “Hey!  Wanna be my supervisor?”  Back to the phone with “Thank you for holding, I have my supervisor on the line.  One moment while I transfer you”, put the phone on hold, pass your headset to the next door neighbor and go put your feet up until the customer has hung up on the “supervisor” in disgust.  That’s assuming you’re not acting as your neighbor’s supervisor!

If you truly want to speak to someone in charge, don’t bother trying to go in through the telephone rep.  Their sphere of influence is severely limited and the main priority is getting you off the line ASAP before you kill their average and possibly get them fired.  Instead, hang up and call the main switchboard and ask to speak with someone by name or position.  Remember:  you are the customer and you are entitled to be treated with competence, with dignity, and with respect.

Just think: right this minute, somebody in a yurt somewhere is yelling at their roommate for burning the last yak butter candle and not replacing it.  Okay, maybe yak butter candles are not a problem in Texas but utility bills?  Whoa, Nelly!  Major cause of roommate discord!  There’s always someone who never seems to have money when it’s time to pony up their share, leaving the account holder to take the hit on their credit report.  Now, thanks to the deregulation of the Texas power industry, consumers have the option to choose from prepaid or postpaid electricity plans.

Yes, “prepaid” electricity, just how they’ve been doing it for decades in England!  You top up your account in advance and the electric company pulls from it according to your usage.  When your account runs low, you’re sent a warning by automated phone call, text, or email and you simply top it up again.  The beauty of prepaid electricity is that you can top it up as you get the funds so if your income is irregular or unpredictable, bump it up when you’re boom and relax when you’re bust.  Now, if cheap electricity is your number-one priority, perhaps prepaid plans aren’t ideal since they are often a higher rate than contract plans – but how much are you saving, really, once you’ve factored in the hassle and expense of a delinquent roomie?  Suddenly, your cheap electricity is looking mighty costly!

When you’re a landlord or living in a shared accommodation situation, the benefits of implementing prepaid electricity for your owned or rented property are immediately apparent: “No power payment?  No Xbox for you!”   Others who could benefit from prepaid electric plans are those with less-than-stellar credit or those just starting out on their own, such as teenagers in their first apartment or women coming out of a bad relationship.  The ones who really benefit are those like international students who lack citizenship, a credit history, a residency history, are typically in the age bracket of highest credit risk, and who frequently don’t have the funds to go locking up hundreds of dollars in an electricity deposit.

Here’s a quick summary of the pro and cons of choosing prepaid electricity:

Pros:

  • No deposit required
  • No credit check required
  • No contract buy-out fee
  • Daily usage monitoring – you’re not waiting until you get a shockingly high bill at the end of the month to discover your neighbor’s not only been riding on your Wifi but also stealing your electricity to run his hot tub.
  • Much more authority to enforce shared utility situations.
  • As a landlord or leaseholder, the electric bill is not your problem if the tenant does a midnight move.
  • Pay when you can
  • There’s usually a number of payment options, including smartphone, text, bank, in-house, telephone, and mail-in.
  • Quick reconnect in the event of an account-related outage (typically within an hour or two)

Of course, every silver lining has a cloud:

Cons:

  • The rates tend to be higher than post-paid accounts
  • If you use electricity more than you expected, you could be caught short.
  • You might get stuck with an inconvenient payment platform because the company, for example, only accepts in-branch payments (and they’re all the way across town!) or levies a fee for telephone credit card transactions.
  • Warnings could be pretty last-minute:  24 hours is no good if your paycheck isn’t until Friday!
  • The rate still fluctuates so while a sudden drop will give you more electricity than you expected, a sharp spike can leave you short.
  • Some prepaid plans use a month-to-month structure where anything left in the account is not carried over to the following month.

In a perfect world, we would have all the electricity we need on demand.  Until that happy time, head on over to ComparePower to learn all you need to know about the Retail Electric Providers in your area and how you can keep ultimate control of your electric bill in your own hands.

 

You wouldn’t blindly sign up for a cell phone plan or a car loan without knowing all the details, would you?  Yet, each and every day, people sign up with a cheap electricity company without fully understanding what it is to which they’ve agreed.  They see the glittering promise of cheap electricity and jump at it like magpies on a shiny pebble only to get hammered with the cold, wet fish of reality when the bill comes in.  ComparePower is an example of a website that provides you with excellent information – but you have to know what it is you’re looking at.  Why is Company A’s rate so much lower than Company B’s?

Here’s what you need to know, neat and sweet, about cheap electricity:  you’re not just paying for the kilowatt hours.   Your Retail Electric Provider will also have other fees and charges you’ll be expected to cover, one way or another.  Your bill might include any or all of the following charges:

  • delivery of your electricity
  • dropping below a minimum usage
  • using certain methods of payment
  • accessing telephone customer service
  • not having autopay set up
  • paper billing
  • using renewable energy sources

Now you know why, even though Company A’s rate is so much lower than Company B’s, it still might wind up costing you more.   This holds particularly true if Company B doesn’t charge for what would normally be just part of doing business, such as paying by credit card or requiring a customer service agent to sort out the mess you’ve created by trying to do it yourself online.  When a cheap electricity company advertises incredibly low rates, they’re making up the difference somewhere.  No company starts up business intending to lose money.

Other points to keep in mind:

  • Beware of the “vanishing discount” where the heavily-promoted rate turns out to be merely an “introductory offer” that disappears very quickly (even without notice) or else requires a certain usage level.  Make sure you find out when that discount disappears and make a note of it somewhere prominent.
  • Ask your friends and relatives if they mind you looking at their electric bill, especially if they say they’re with a cheap electricity company.  If their household and lifestyle are similar to yours, then your bill should be in the same ballpark.  If it is an itemized bill, it will have the per-kilowatt hour; the delivery charge (which might be a flat rate or a blended rate with a flat rate base plus a per-kWh charge); and any line items all neatly spelled out.  If it’s a bundled rate, you’ll just see the aggregate total for the regular monthly charges plus any exceptional line items (such as NSF fees and so on) listed which may or may not apply.
  • While researching on ComparePower, read both the facts label and the Terms of Service.  While reading the Terms of Service, if there is mention of a fee or charge but it’s not specifically spelled out, make sure to call and ask. Be honest with yourself about how such fees and charges might impact your bill – if you’re a chronic late payer, a late payment fee that’s double the competition’s is going to be something you want to factor in, as would a fee for payment by credit card if you put everything on plastic.
  • Watch out for contract terms – that sexy kilowatt rate might be trying to trap you into a commitment for which you’re not ready.  It’s no good signing up for cheap electricity on a multi-year contract if you know you’re going to be moving in a year and then it’ll cost you to break the contract, cost you to disconnect the service, then cost you again to reconnect at your new home.
  • If you are not technologically savvy and frequently need Customer Service assistance, a company that charges to speak to an agent could send your bill over the top very quickly.

Sometimes, the promise of cheap electricity is not the only factor when considering which electric plan to choose. The good thing is that power to choose is yours!  For all the information and some really great tips, visit ComparePower today!

Prior to 2002, electricity plans in Texas fell into one of three categories: the electric company’s way, the way the electric company wanted it, and whatever the electric company said. After deregulation, Public Utility Commission of Texas decided that was too complicated a system, so now REPs have one of three ways they structure their plans, each of which has different contract terms as well as its own advantages and disadvantages.

Fixed Rate

The simplest plan is the Fixed Rate plan – this means that for the entire term of your contract, which is typically a minimum of three months but can go up to 24 months, your rate will not change. This is easy for you because there’s no real guesswork involved – you know what your rate is going to be when you wake up tomorrow and next week and next month right up until your contract term ends. Not so great if the rates drop and you end up paying more than everybody else, though, and of course you’re almost certain not to get the same rate if you re-up your contract. But you never know: you might luck into a lower rate.

Indexed rate

Then there’s the Indexed electric plan. This one can be on a monthly or term basis with a rate that’s calculated by a formula (which they will gladly share with you) with the base being the public index or some other publicly available information. Basically, if your rate is indexed to, say, the price of natural gas (which it often is), then it will go up and down in accordance with the cost of natural gas. The formulas the companies use to determine your rate are simplicity itself, such as this one from a major REP where the price of a kilowatt hour is:

[ Natural Gas Price ] x [ Seasonal Factor ]

+ Energy Charge

+ [ (Monthly charge + Monthly TDSP Meter Surcharge) ]  /  [Monthly bill kWh Use]

____

$$$ Price you pay $$$

As you can see, easily worked out in your head. Maybe. As you have no doubt also noticed, it’s that whole “dependant on the price of natural gas” thing that can sour you on the whole deal: during a recent heat wave, customers on Indexed plans saw their energy price double and even triple,  totally wiping out the great savings they’d enjoyed up to that point.

Variable rate

The third option is the Variable rate plan, the one that surprises you every month: did it go up? Did it go down? According to Schrödinger, only the act of observing can determine a fixed state so, technically, the rate is both higher and lower until you actually look at the bill and collapse the waveform. Isn’t that exciting? All kidding aside, even though the company generally isn’t obligated to notify you of any rate changes, historically the monthly variance has been nowhere near as wild as can happen with Indexed rate plans, so it can be a reasonable compromise between the locked-in stability of the Fixed Rate plan and the volatility of the Indexed plan.

Your power to choose

In Texas, power to choose is yours and it depends, ultimately, on you: your personality, your preferences, and your spending habits. If you’re a conservative type of person who likes to know exactly how much to budget each month, then the Fixed Rate is probably a better one for you. If you’re a devil-may-care, put-the-pedal-to-the-metal type, go ahead and fly with the Indexed plan. If you like a reasonable chance of savings with maybe not quite so much risk, then definitely you might like the Variable rate plan.

Just make sure to visit a site like Compare Power before you make your final selection – you can never go wrong with getting all the information you need for the best decision!

Before deregulation, one government-controlled provider took care of all the power generation and delivery needs for the state of Texas. Customers had no say in the matter – what they got was what they got and what they paid was what they paid. In 2002, deregulation came into effect so now, with the power to choose, who really wins? On the one hand, consumers now have a choice in the price they choose to pay and how their energy is generated. On the other hand, one unforeseen complication was the destabilization and potential toppling of Texas power giant TXU Energy.

Texas Power then: The beginning of the end for TXU?

In 2007, power giant Energy Future Holdings Corp bought out TXU Energy against the advice of many experts. To acquire the company, Energy Future leveraged itself to the tune of $40 billion dollars.  Shareholder misgivings were allayed by the fact that TXU prices were indexed against the price of natural gas.  Most power generation, especially in the Houston area, was coal-fired and coal was directly linked to natural gas leaving a healthy profit margin. At that time, fracking (for “fracturing”) of shale beds was not seen as being of any significant contribution to natural gas stores. Unfortunately, the shale beds turned out to have a bit more natural gas than was expected.

lot more, actually. So much more that it drove the price of natural gas and, thus, the price of electricity down into the basement, dropping 64% between mid-2008 and the end of 2012.  With so little profit margin left, with retailers offering mega-short-term contracts of under a year meaning no long-term commitment from customers, and with consumers favoring sustainable resources such as wind energy, there’s no real impetus to build any new power generators that rely on coal or natural gas.  Energy Future bled revenue by the bucket, posting a $600 million loss for the first three quarters of 2013, although it did manage to post a $5 million profit for the final quarter.  Still, with its crushing debt load, there was no way anybody was going to lend them more money to fix the situation.

Texas power company sagging into bankruptcy

Texas Power now: As the situation stands

Energy Future listed its holdings at the end of September, 2013, as somewhere around $2 billion dollars and long-term debt of $38 billion.  It has a first debt payment due in October, 2014, of $3.8 billion.  Even though Energy Future has such Texas power players as William Reilly, who was the administrator of the Environmental Protection Agency;  Lyndon Olson, former ambassador to Sweden; and James Baker III, 61st Secretary of State under President George H W Bush, batting for it, such high-powered influence isn’t enough to pull the company out of the weeds. Even selling the company is a dicey proposition, as new owners face a potential $3.5 billion in environmental liabilities and another $1 billion for mine reclamation. Whichever way the wind blows, the future for TXU looks bleak. David Power, deputy director of the Texas office of Public Citizen, said that even if the market rose up to full capacity, it wouldn’t be enough to save TXU.

So… now what?

Nobody knows yet how the Texas power regulators are going to handle the disposition of TXU.  There is still about 1.75 million customers on its books (although that number is far down from what it was in its heyday) and those customers will still require their energy needs to be met.  Clearly, however, the deregulation of Texas power needs some tweaking – not unexpected, given that it’s been less than ten years.  Alternatives are being considered, such as a capacity market option, which would ensure electric providers get paid regardless if the volume is used or not.  What this will do to the price of electricity and associated state taxes is anyone’s guess.

Until the dust settles, visit ComparePower (Power to Choose) for information you can really use to select the best Retail Electric Provider and the best plan to suit your needs.

Buying your first new home build is no easy task.  It’s months of inconvenience, annoyance, and slogging through a messy jobsite.  It’s the phone ringing at all hours with nuisance questions.  It’s running back and forth to the site for damage control, decisions, approvals, and inspections and in amongst it all, there’s the signing of check after check.  A good amount of those checks are to cover the cost of on-site power.

Not a lot of first-time new home owners realize that…

Although there is electricity running to the house, the account is not in the home owner’s name – it’s in the builder’s name since, technically, the builder owns the property until you’ve paid him in full.  Another thing a lot of first-time home owners don’t realize is that Houston electricity retailers often give preferred rates to corporate clients like housing contractors.  Like many other producers, Retail Electric Providers like bulk purchases and you can’t get much more bulk purchasing than trucks full of power tools, spot heaters, loud radios, directional lighting, hand tools, battery chargers, and so on!  This means you can’t even gauge how much your electric bill will be based on prior bills because the usage pattern is not typical and, on top of that, you’re probably not going to get the same rate as your builder did.

Finally, that wonderful day comes when you close the deal with the bank and, in turn, receive the keys to your new house and now you’re ready to make the call to have the electricity set up in your own name…  but what’s this??  Suddenly the company wants a deposit because your credit is maxed out!?

Before you make the call that brings your house to life…

Take a few minutes to sit down and do some digging.  Not only do you want to find out exactly which Houston power companies operate in your neighborhood and what it is they have to offer, but you want to find out which are the cheap power companies in Houston.  You’ve just bought a home!  You need to save as much as possible everywhere you can until you can get at least some of the move-in expenses paid down.  Now, while it’s true that most Retail Electric Providers require a deposit if your credit is poor or you haven’t had a utility in your name, not all of them do.  Even with those that do, some will accept a letter of guarantee, where someone else guarantees in writing that they’ll pay the bill if you don’t, in place of a cash deposit.  This can be even more useful once you consider that the typical deposit is 1/5th to 1/6th of an annual bill – if it’s a brand-new home, it might be that the only record of use is that of the construction company and that would be a seriously large deposit, indeed!

Instead of calling each company in turn and having to go through the whole credit application process with each inquiry dragging your credit score and your spirits ever lower, visit ComparePower.  Only the REPs active in your area will be shown and you have access to full disclosure – all the FAQs and all the fine print.  This allows you to create a short list of companies that you can then approach with your application and, if needed, letter of guarantee already in hand.  It’s a more dignified way to get the lights turned on.

There is no question Texas is an inspiration to the rest of the nation these days, considering so many of the fastest-growing cities in the nation are within Texas state borders. But this rapid growth, beneficial as it is to the economy, comes at a heavy price – the electric grid is under an ever-increasing burden despite the fact that Texas leads the country in wind power generation.

dreamstimefree_117061According to the  US Department of Energy, Texas leads the way not just in energy production but also in energy consumption. In 2011, the average kWh per month in Texas was 473.58, compared to a national average of 380.5. The average kWh cost for Texas was 11.3 versus a national average of 12 cents – 0.7 may seem like a decent drop but when you look at the nearly 100 kWh difference in usage, there isn’t a whole lot of out-of-pocket saving. It’s important, not just for your pocketbook but for the nation and for the environment, to bring the rampaging overuse of electricity under control.

The first thing you want to do is conduct a home energy audit. Now, I don’t mean calling in the IRS – it’s not that kind of audit, although if it puts you in the mood and you can make it look good, feel free to don a black three-piece suit and sunglasses. Time to thank your grade school math teacher (or at least break out the calculator) because the formula for calculating kWh is:

(wattage × hrs per day used ) ÷ 1000 = daily consumption in kWh

Or you can just use that pencil and clipboard to tally up everything in your house and plug them into this handy-dandy little calculator.

Once you look at the result of the calculation, you’ll immediately see that hot water and climate control are the two largest drains on your power supply. Obviously, you’re not going to go taking an axe to your AC or kicking the water heater to the curb and switching to a plan with a lower average kWh cost maybe isn’t practical at this time, but, until it is, here are ten secrets to lowering your daily kWh consumption:

  1. Use your windows to your advantage: Keep your curtains wide open during the day and closed at night if the weather is cold, but do the opposite if the weather is hot. You want to keep the curtains closed during the day to block out the sun and you want to open them at night to radiate heat. You might even want to invest in special solar-ray blocking curtains.

  2. Use lower technology: fans are a great way to keep the air circulating and reduce the heat. If it’s not really that hot outside, shut off the AC and just keep the fans running.

  3. “It’s not the heat…”: And yeah – it’s the humidity. Use a dehumidifier and get some of that thickness sucked out of the air. When the air’s not so loaded, it’s easier to sweat and you’ll automatically feel cooler, which will allow you to bump up the AC a few notches.

  4. Using a clothes dryer should be against the law in Texas: use the natural fresh air and sunshine to your advantage and dry your laundry outdoors! Heck, why even use a stove or the oven when you can use a barbecue outside?

  5. Instead of showering and having to pay to heat up the tank again, either install an on-demand system or (why not?) hit the local swimming hole. Many people still have those old tube-style electronics, such as glass tube TVs and CRT monitors. Lose them and get in some energy-efficient LED or Plasma screens. In fact, with any piece of electronic equipment, if it’s running much hotter than it used to, that heat is electricity wafting away into the air on wings of greenbacks.

  6. Lose the incandescent bulbs and replace them with CFL. You’ll get the same light output at a fraction of the electricity.

  7. Even in hot weather, your house needs to be well insulated to keep temperatures right where they ought to be.

  8. Go online and check out the many DIY solar batch preheaters – in general, they use the sun to heat your water before it hits your tank. If the water is already hot when it goes into the water heater, the water heater doesn’t need to come on (or at least come on for quite as long). An added bonus is you have increased your hot water capacity – for free! Always make sure you research local building codes and, if necessary, get the consent of your landlord.

  9. Instead of filling a sink with hot water to wash the dishes, then draining it so you can fill it again to rinse or, worse, washing your dishes under a running tap, follow this method:

  • Fill a tupperware container with water, load it with dish soap, then squeeze in a sponge.
  • Wet down the dishes under the tap quickly while brushing off food residue, then shut off the water.
  • Use the sponge to wash the dishes – just leave them soapy
  • Once they’re all done, run the tap and rinse everything quickly using a spray attachment.
  • Voila – a whole sink of dishes washed and dried in a sanitary fashion using less than half a sink of water!

Reduce your electricity consumption by following these ten tips and, over the long run, your wallet will thank you and so will your poor, overworked electric grid!

Royalty-free image from www.sxc.hu , used with consent.

Up to now, I’ve only ever rented an apartment so paying utilities has never been something I’ve ever needed to do. I remember when I lived with my parents: Dad would get the electric bill and then be in a bad mood and making sharp comments about lights left on and my stereo being too loud but that was about it for that. Now, however, after years of scrimping and saving, I’m moving into my very own condo! [and the crowd roars!!!!]

I figured if I blogged about my experience getting set up with electricity, it might be useful to someone else who’s reached the life milestone of first time home ownership. So I sat down and powered up my laptop and pulled up my browser. I figured I might as well start with what I know, so I plugged in “TXU Energy plans” and was taken to a page promoting “New Zealand’s Number 1* selling working dog biscuit”. Double-checked and yeah, my bad: I’d typed “TUX Energy plans”. Not a great start, y’know?

My first impression of the TXU Energy front page is “Wow! Busy, much?”. There’s an awful lot of stuff going on here. I get that there’s a lot to know about electricity, energy plans, options, ways to save money and so on, but they’ve got both business and home options and having it all thrown into my face at once like this, well – it’s a little overwhelming.  Probably those with more experience will be better able to handle the page because they already know what’s relevant and what isn’t, but right now, that’s not me.

Plunging into TXU Energy plans

Okay, so I just finished looking around the front page, which took a few minutes. While there is a prominent section titled “View Plans and Rates”, everything else is highlighted, bordered, or moving or whatever, which makes me feel that maybe it’s important stuff I should go over first. It’s got me feeling a bit irritated because I don’t want all this information, I just need to know how what my rate options are.  I can look up all the rest of the stuff later. Fine – I click the “For Home” button to view all the TXU Energy plans for a home owner.

The next page says I have to answer a “few quick questions” before I can get any information. Instead of having all the questions on one page, there’s just one question, which is mandatory: “Are you already a TXU Energy customer?”. Well, no, I’m not. That’s why I clicked to view TXU Energy plans – wouldn’t an existing customer have all this information already?

I click “No”, and more questions appear, which is actually kind of cool – I was expecting the whole page to reload.

“How can we help you?” I answer: “I’m moving to a new home” but now it wants my address. My immediate thought is “Am I signing up?”  The page says it needs this information in order to determine which TXU Energy plans to present so, after thinking it over, I plug in my zip code only.

The next question I answer “No, it’s not an apartment” – [I’m feeling uncomfortable – why isn’t there just a rate sheet or something I can look at?] and I click “Continue”.

The envelope, please.

After a protracted wait while I watch the “Loading” spinner do its thing, a chart appeared. I was glad to see I could sort by rate from lowest to highest. The first rate promoted was 11.7 cents per kilowatt hour with a 14-month contract and a big “Sign Up” button. Reading the details, however, this rate (and another similar one of 11.3) are only available if I sign up for AutoPay. I don’t like that – I’ve never seen a power bill so I don’t know how much I use in a month. It’d be embarrassing to have a utility payment bounce! Also, I work on base pay plus commission so I never really know what my finances are going to be from month to month. I would prefer to pay when I have cash in hand but I feel like I’m being penalized for that.

The next rate up is 12.3 cents per kilowatt hour. The blurb says it’s 100% from renewable resources – I like that. It’s a 12-month contract which I guess is okay – if I’m owning the place, I’m not likely to get bored in six months, right? Just in case, I click to “Expand Plan Details and Pricing” and holy yikes! Turns out 12.3 cents is only if I use over 2000 kWh a month! I’m a single person in a two-bedroom townhouse condo – if I start burning through energy at that rate, DEA will be kicking in my door in a week! The lowest usage rate is 500 kWh, in which case the rate goes up to a whopping 18.1. Wow. So, if I conserve energy, I pay more for it. That’s nice.

Based on my experience here, I’m thinking TXU Energy plans are maybe not meant for a small person in a small home – but the thought of going through all that again one website after another, leaving my personal information everywhere, is, frankly, exhausting. I wonder how many people are in plans and contracts only because they just got so fed up with searching? It shouldn’t be this difficult!

30 Minutes Later…

It’s been about a half an hour since I finished off that last paragraph. I was getting so stressed out that I decided to call my dad and ask him how he did it – he hands off one electricity company to the next like Tarzan swinging through the jungle and the lights never flicker even once. He told me the secret and now I’m in a much better position to make an informed, educated choice!  He told me to go to ComparePower and he was right – it was way less hassle!  They present all the plans from companies who have a good track record, not just any old REP out there.  It’s all laid out for easy like-to-like comparison. It still took a bit of time – I learned my lesson and I read everything I could find before I took the plunge – but I didn’t feel like I was being cattle-chuted into a decision that was better for the company than it was for me.

If you’re in the position of setting up your very first electricity account, avoid the stress and do it right: visit ComparePower and exercise your power to choose!

There was a time when electricity was electricity.  Like so many other places around America, in Houston, electricity didn’t mean “cheap electricity”.  But you moved into your home and you called the utility and they turned on the power and the bill came in and you paid it every month.  Oh, sure, you might grumble at the amount but then you’d go around and yell at the kids for leaving the lights on and the TV blaring with nobody in the room or maybe you’d look into buying more energy-efficient appliances.  When it came down to it, the Bill was the Bill.  Either you paid the bill or you ate dry packet meals, had cold showers, and watched TV by peering through the neighbor’s window after dark (preferably once they’d turned the TV on).  What’s that?  You want cheap electricity?  Sure thing:  call 1-800-WHO-CARES any time during regular business hours of 2:17am to 3:04am Sundays only.

Then, in 2002, Texas deregulated the electricity market and everybody cheered!  Except that, sure, deregulation opened up the market to competition that may (or may not) have resulted in lower rates, but it introduced a whole host of other issues.  These issues may not have been factors before but now they’re critical when you’re on the look-out for cheap Houston electricity providers.

 1.     Contracts:  Before, there were no contracts.  You signed up or you didn’t.  When it’s the only game in town, you have to play by their rules.  Nowadays, you’ll see these ultra-fabulous rates bandied about but it’s only by carefully scrutinizing the fine print that you’ll discover those wonderful rates come with a one-year lock-down or other catches.

2.     Fraud:  Too many people have been victimized by glib sales reps with promises of cheap electricity flowing in an unending stream only to discover that, as is so often true, “it ain’t necessarily so”.  They’ve been locked into unwanted term contracts or there’s a catch – some utilities will give you the great rate only if you meet a usage minimum; basically, the “rate” is, in actuality, a “bulk purchase” discounted fee – or they paid a deposit never to hear from the rep again.

3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.

Keeping on top:  With deregulation, a whole host of electric resellers jumped into the market because there’s a whole lot of electricity to sell:  if Texas were a country, it’d be the 11th largest electricity consumer in the world!  Just by itself, it uses as much electricity as Spain or Great Britain!  That means there’s a whole lot of information you have to find, absorb, and process to make sure you’re getting the best rate for your needs.

There are ways you can keep these factors from landing you in the soup or from remaining trapped in a situation you don’t like:

  • Vigilantly reading every term on a sheet of paper before you sign it will prevent you from falling victim to hidden fees, penalties, and usage minimums or limits.
  • Not being afraid to say “no thank you” and, again, being vigilant about entering into new agreements will protect you from most fraud.
  • Talk to your friends and relatives – find out what electricity reseller they’re using and get the 411 on the customer service and how they’re treated as a customer.

Your most effective weapon, however, is a site like ComparePower (Power to Choose) to locate and compare details from various Houston electricity resellers.  In one fell swoop, you will efficiently and quickly locate and classify cheap electricity resellers all on one page, instead of wasting your valuable time searching out available companies and visiting their websites one by one (who even does that any more?).

Switching Providers is Fast, Easy, and Painless

Many people think that switching electricity providers is more trouble than it’s worth. You may have heard horror stories in the past, rumors of endless paperwork, having to call to disconnect, expensive switching fees, and unexpected power outages. This is simply not the case.

There’s no need to settle for a bad deal. It’s easier than you may think to find the energy plan that’s right for you.

With the deregulation of the electricity market in Houston, there are a number of power companies in the greater metropolitan area competing for your business.

Still, even with all these choices available, you may find yourself stuck in a plan paying more than you care to, afraid that it may be too much of a hassle to switch to a better option.

Compare Electricity Rates in Houston and Switch Providers in Minutes.

If you’re dissatisfied with the amount you’re paying in energy costs every month, there are a few easy steps you can take to find a utility plan that best suits your home or business.

Here’s what you need to know to compare electricity rates in Houston and switch providers today

No “Break-up” Call with your Old Provider:  Your New Provider Will Handle Everything

Switching electricity providers is fast and simple, if you know what to do. The first piece of information you need to know is that your new energy supplier will take care of everything for you.

Many fear the dreaded “break-up” phone call. Who would possibly want to take the time to explain to some customer service representative why you want to move to a better plan? Thankfully, this call is not necessary.

If you wish to switch electricity providers, all you need to do is enroll with your new electric company.  Give some basic personal information, provide the home or business address the plan is for, and select your electric service start date. All you need to do after that is sit back and save.

Of course, finding the right plan in the first place can prove time-consuming. That’s why ComparePower displays all the best plans with the best rates in a standard, easy-to-use platform. You won’t have to search through countless advertisements on dozens of different sites.

ComparePower is a free, unbiased service, listing the the best deals in your area by the most respected and trusted providers. You can easily organize and shop for energy according to your individual preferences.

Your Power Won’t Go Out

There’s no risk in switching providers. If you decide to leave your current energy company to find a better deal, you don’t need to worry about your power suddenly going out.

It’s against the law in Texas for a suppler to shut off a consumer’s electricity simply because they decided to switch.

State lawmakers included this safeguard when they worked to deregulate the energy market. It’s also important to keep in mind that the utility provider you purchase your power from is typically separate from the company that handles the distribution and transmission of the energy from the grid to your home or business. The distribution and transmission utility has no stake as to which supplier you take your business to.

If you use ComparePower to find your best electricity plan, there no catch. There are no hidden fees. No bias.  ComparePower offers a free service to ensure that you’re free to shop around and compare rates with ease and peace of mind.

Your Chance to Switch Electric Companies and Save…

The average user of ComparePower saves more than 25% on electricity costs. Finding a great energy plan should be free, fast, and simple – and now it finally is. Enter your zip code above to compare electricity rates in Houston quickly and easily.