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You may have seen TXU Energy commercials on TV or advertisements while driving around Texas and are wondering if it’s right for you.
As one of the largest retail electricity providers (REPs) in Texas, TXU Energy serves over two million customers with various residential and commercial electricity plans and services.
If you’re considering TXU, we’ll help you make the right decision for your home or business by learning everything you need to know.
TXU Energy Plans & Rates
Compare up-to-date TXU Energy plans and electricity rates in Texas. Browse TXU Energy Plans for detailed plan breakdowns and editorial reviews.
10 Texas Electric Rates
|Plan Name||Plan Length||Rate|
|TXU Energy - Clear Deal 12||12 months||$0.239 / kWh|
|TXU Energy - Clear Deal 24||24 months||$0.251 / kWh|
|TXU Energy - Flex Forward||1 months||$0.219 / kWh|
|TXU Energy - Free Nights & Solar Days 12||12 months||$0.223 / kWh|
|TXU Energy - Saver's Discount 12||12 months||$0.189 / kWh|
|TXU Energy - Saver's Discount 24||24 months||$0.199 / kWh|
|TXU Energy - Season Pass 12||12 months||$0.218 / kWh|
|TXU Energy - Simple Rate 12||12 months||$0.215 / kWh|
|TXU Energy - Solar Saver 12||12 months||$0.205 / kWh|
|TXU Energy - Solar Value 12||12 months||$0.242 / kWh|
These live rates for Oncor Electric Delivery service area were updated on . Pricing shown is based on an exact usage of 2000 kWh.
TXU Energy Ratings & Reviews
Several companies rate electricity providers. ComparePower does not include customer reviews because they may be biased or easily manipulated in one way or another.
Often, a review is requested a few days after enrolling in a new energy plan, which is not enough time for the customer to become familiar with it.
The majority of customers who leave feedback do so to resolve a problem and use negative feedback to draw attention to it.
Positive reviews are often biased and motivated by incentives.
So what’s left?
Several long-standing customer review portals aim to remove bias. The Better Business Bureau and the Texas Public Utility Commission are two. As of publication, we also included updated Google ratings.
- TXU Energy is an accredited business with an A+ BBB rating.
- TXU Energy has over 3000+ reviews on Google with an average 4.6/5 star rating.
- TXU Energy has a 4/5 rating on the Retail Electric Provider Complaint Scorecard published by the PUCT. (5/5 indicates the lowest complaint rate)
About TXU Energy
Founded in 1882 as the Texas Power & Light Company, TXU has been providing power to Texans for more than 130 years. The company was the first to bring electricity to Dallas-Fort Worth.
In those early years, their mission was to provide Texas residents and businesses with safe, reliable, affordable power. Texas deregulated its electricity market in 1999. For the first time, Texans had the power to choose their electricity provider.
Despite increased competition, TXU Energy saw it as an opportunity to expand. Their goal was to be a one-stop shop for all things energy for Texans, so they rebranded as “the new kind of energy company.”
In just a few years, TXU Energy became one of Texas’ largest competitive retail electric providers (REPs).
From its humble beginnings in 1882, TXU has evolved into one of the top electricity providers in Texas. You can rely on TXU to deliver innovative energy plans with a commitment to excellent customer service.
Why choose TXU Energy?
There is no doubt that TXU Energy has an outstanding reputation in Texas for its affordable electricity plans and excellent customer service.
Did you know? IVY is TXU’s award-winning self-service solution that makes it easy for customers quickly resolve issues.
With a voice-based virtual assistant, TXU Energy’s customer service team reduced the time it took customers to resolve problems, earning the Chartwell Gold Customer Service Award.
With over 100 years of history in Texas, TXU has developed a relatively strong brand loyalty among its customers.
Before the deregulation of electricity in Texas, TXU was the only utility company supplying power to North Texas residents.
As the leading competitive retail electricity provider in Texas, TXU serves more Texans than any other company.
- Total Satisfaction Guarantee
- Online Account Management
- Reliable, Secure Service
- Cashback Rewards
TXU Energy awards
- Gold Customer Service Award winner in Chartwell’s prestigious Best Practices Awards
- Dallas Morning News Top 100 Places to Work, 2014, 2015, 2016.
TXU Energy in Texas
Find a low electricity rate in your city or search with your zip code.
TXU Customer Support
TXU Customer Service Phone Number: 855-910-7092
Call 855-910-7092 to speak with a TXU Energy customer service representative.
TXU Energy billing and payment
Need to pay your bill? TXU Energy offers a variety of payment options to make your life easier.
- Pay online anytime, day or night.
- Pay by mail: TXU Energy: PO Box 650700, Dallas, TX 75265-0700
- Pay in person at a location near you.
TXU Energy Alternatives
TXU Energy is one of the largest energy companies in Texas. There are over 60 other energy providers that can supply you with electricity. Compare TXU Energy to these alternatives if you’re not satisfied with your current provider or simply looking for a better deal.
|Energy Companies||Phone Number|
TXU Energy Texas utilities
Search electricity rates by your Texas Distribution Utility (TDU) to compare energy plans in your service area.
Deciding on your electric provider can be daunting. With competitive rates, various plans, and 24/7 customer support, TXU Energy makes it easy to find the right energy plan for you.
In addition, TXU Energy has more than 2 million customers throughout the state, so you know you’re getting quality service from an established company. Below are frequently asked questions about TXU Energy to help you make an informed energy decision.
TXU Energy FAQs
What sets TXU Energy apart?
Count on TXU to deliver innovative energy plans with excellent customer service. With more than 2 million customers in Texas, TXU Energy is one of the top retail electricity providers in the state. Since 1882, TXU has been providing Texans with reliable, affordable electricity. Moreover, TXU is committed to supporting its communities with Community Champions, which supports local non-profits and employee volunteer programs.
Does TXU Energy require a deposit?
Before enrolling for electricity service, TXU requires a credit check. Deposits are determined by various factors, including your credit score and utility payment history. You may not need to pay a deposit at all, but if you do, ComparePower lets you compare deposit requirements from multiple providers simultaneously, saving you time and money. It can save you a lot of time and frustration to find a no-deposit energy plan in Texas.
How Does TXU Energy work?
As a retail electric provider, TXU Energy purchases electricity wholesale and sells it to retail energy consumers. Several wholesale energy generators work with TXU to ensure Texas consumers can access affordable electricity service.
How do I pay my TXU Energy bill?
You can pay your TXU Energy bill online anytime, day or night, by mail, or in person at a location near you.
ComparePower believes that every Texan deserves to make informed energy decisions. We aim to provide up-to-date information about electricity products and services in Texas.
Tips for Switching Providers
Choosing an energy provider can seem daunting, but it doesn’t have to be. You can easily find the right provider if you research and know your kWh usage. Simply enter and shop with your kWh usage to find the right plan for your home.
How to Start New Service
Moving to a new home in Texas? Compare providers, plans, and rates and quickly start electricity service in time for your move.