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A Closer Look at Reliant
Reliant is worth a look if you’re shopping for an electricity provider in Texas.
They offer various plans designed to fit different needs, whether you’re looking for a straightforward, low-cost option or something with extra perks.
One of the things that sets Reliant apart is its commitment to great customer service.
In our “Best Companies” lists, they consistently rank among the best providers for same-day service and customer support.
Reliant’s Free Nights & Weekends plan is a top pick if you’re interested in plans with free usage periods.
Reliant is a solid choice if you’re looking for a reliable, customer-focused electricity provider in Texas.
Ready to enroll? Call Reliant directly at 866-983-4620
Best Reliant Energy Plan Today
What Is Reliant Best For?
Reliant might be the perfect choice if you’re looking for an electricity provider that excels in specific areas.
Here are some categories where Reliant stands out:
Same-Day Service
While Reliant doesn’t quite take our top spot for same-day service, they come in a close second, offering same-day connections Monday through Saturday until 5 pm.
This means you can get powered up with Reliant quickly and easily without waiting long for your electricity to be connected.
Take a look
Be sure to check out the Best Companies for Same-Day Service
Free Electricity Periods
Reliant offers plans that include free electricity during certain times, such as nights or weekends. Using most of your electricity during these periods could save a significant amount on your energy bills.
These plans are great for those with flexible schedules or specific electricity usage patterns.
Check this out
Take a peek at the Best Companies for Free Nights & Weekends
Customer Service
Reliant is well-known for exceptional customer service. It offers multiple support channels, including phone, email, and online chat, ensuring you can get help whenever needed.
Customers appreciate Reliant’s reliability and responsiveness, so they consistently rank high in customer satisfaction.
Get the help you need
Check out our Best Companies for Customer Service
With a diverse selection of plans to meet various needs and innovative tools and apps, you can get greater control over your electricity costs.
So, if you’re in the market for an electricity provider that shines in free usage periods, speedy service, and top-notch customer support, be sure to check out Reliant.
Reliant Energy Plans
- Reliant offers plans to fit various needs, including moving into a new home or apartment, earning rewards, or lowering electricity bills.
- Plans include fixed-rate, renewable energy, solar, ePlans, and average billing.
- Reliant provides online account management and 24/7 customer service and support.
Reliant Energy Rates
12 Texas Electric Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Reliant - Reliant Basic Power 12 plan | 12 months | $0.178 / kWh |
| Reliant - Reliant Power Savings 12 plan | 12 months | $0.155 / kWh |
| Reliant - Reliant Basic Power 24 plan | 24 months | $0.172 / kWh |
| Reliant - Reliant Power Savings 24 plan | 24 months | $0.139 / kWh |
| Reliant - Reliant Conservation 12 plan | 12 months | $0.179 / kWh |
| Reliant - Reliant Power Savings 2,000 kWh 12 plan | 12 months | $0.223 / kWh |
| Reliant - Reliant Pure Power 12 plan | 12 months | $0.184 / kWh |
| Reliant - Reliant Conservation 24 plan | 24 months | $0.175 / kWh |
| Reliant - Reliant Power Savings 2,000 kWh 24 plan | 24 months | $0.207 / kWh |
| Reliant - Reliant Pure Power 24 plan | 24 months | $0.180 / kWh |
| Reliant - Reliant Truly Free Nights 100% Solar 12 plan | 12 months | $0.198 / kWh |
| Reliant - Reliant Truly Free Weekends 100% Solar 12 plan | 12 months | $0.198 / kWh |
These live rates for ONCOR ELECTRIC DELIVERY COMPANY service area were updated on . Pricing shown is based on an exact usage of 1000 kWh.
How Reliant Rates Compare
The lowest price per 1000 kWh today starts at 12.30¢/kWh.
While not the cheapest, their rates are competitive when considering their customer service and technology to help you manage your usage.
Company Snapshot
- Company Name: Reliant Energy
- Founding Year: 2000
- Headquarters: Houston, TX
- Parent Company: NRG Energy
- Customer Service Phone: 866-983-4620
- Company Website: https://www.reliant.com/
- Login/Pay Bill: https://my.reliant.com
- Company Address: Reliant P.O. Box 3765 Houston, TX 77253-3765
Quick Facts:
- One of the largest retail electricity providers in Texas, serving over 1.5 million residents
- Offers diverse plan options and tools to help customers save time and stay informed
- Supports important causes in the Texas community through charitable donations
- Has received multiple awards for outstanding customer experience and digital innovation
Reliant Energy Pros & Cons
Pros
- Large selection of plans for homes and businesses
- Tools to save time, like automatic payments and paperless billing
- Highly rated customer service
- Invests in Texas communities through charitable giving
Cons
- Occasional high rates during peak usage and billing issues like unexpected charges or confusing statements.
- Some people have reported concerns about contract terms, such as automatic renewals and early termination fees.
Reliant Ratings
Despite Reliant’s 4.5 star average on Google, customers have mixed feelings.
Many praise their friendly reps and convenient plans, while others have had issues with high bills and strict payment policies.
As with any provider, it’s always a good idea to compare your options and read the fine print before deciding.
Reliant Reviews
Check out what folks are saying about Reliant:
Positive Feedback
“I am blown away. I just hung up the phone after having an amazing conversation with Leslie C. (#7). I called in to renew my plan, and she spent most of her time researching which plan would suit me the best…” – Craig C
“I’ve been a Reliant customer for almost a decade. Sometimes they’re a little more expensive than other companies, though there’s almost always a promo, and they’re more than happy to work with you…” – Arden L
“I have been with Reliant for a very long time. I am a satisfied customer. The customer service is as good as possible…” – Lou M.
Negative Experiences
“Expensive energy! They got me paying between $257 to $300 monthly for a two-bedroom apartment when the bill says that I only use an average of $22 a week!” Bellini C.
“Always pay on time, never miss a payment—1st time ever I paid 3 days late – 3 DAYS – receive a disconnection threat…” Pamela P
“This company is a complete ripoff. You can get cheaper service somewhere else. Check around. I had a two-bedroom apartment and was paying $200 a month for service from them…” Melissa M.
Reliant’s Got Your Back
Reliant Energy is all about making electricity work for you, not the other way around. They have a plan for every lifestyle and budget, from free nights and weekends to eco-friendly options. Plus, their top-notch customer service means you’ve always got a friend in the energy biz.
Making the Right Choice for You
Choosing an electricity provider is a major decision that requires careful research tailored to your household’s needs.
When evaluating Reliant or any other provider, consider pricing, contract terms, renewable energy options, and customer service reputation, and ensure the plan aligns with your priorities.
Don’t hesitate to ask questions to fully understand the terms before signing up.
Want to learn more about selecting the best electricity company for your needs? Read our guide: How to Choose Your Texas Electricity Company
In this guide, you’ll discover:
- Key factors to consider when evaluating providers and plans
- Understanding your electricity usage and costs
- The importance of comparison shopping using unbiased tools
- Tips for making an informed decision based on your priorities
Ready to start comparing Texas providers? Enter your zip code now for personalized electricity plan recommendations tailored to your household’s usage.
Have additional questions? Our local energy experts provide personalized recommendations to meet your household’s needs and budget. Contact us today at 866-983-4620.
Reliant Alternatives
| Energy Companies | Phone Number |
|---|---|
| 4Change Energy | 888-250-2215 |
| Amigo Energy | 866-993-4445 |
| Cirro Energy | 866-965-5660 |
| Constellation | 877-390-0411 |
| Direct Energy | 866-285-4447 |
| Discount Power | 866-996-1740 |
| Flagship Power | 866-747-7111 |
| Frontier Utilities | 866-280-3131 |
| Gexa Energy | 888-688-8460 |
| Green Mountain | 866-983-4770 |
| Just Energy | 866-985-2820 |
| New Power Texas | 888-316-0697 |
| Payless Power | 855-854-8490 |
| Pulse Power | 888-317-1431 |
| Reliant | 866-983-4620 |
| Rhythm Energy | 877-825-9940 |
| TXU Energy | 866-370-2440 |
| Tara Energy | 877-599-2580 |
Reliant FAQs
How can I switch my electricity provider to Reliant?
Switch to Reliant Energy easily with Compare Power. Enter your zip code, compare plans, and click to sign up—we’ll handle the rest.
What are the average electricity rates with Reliant?
Find the best Reliant rates for your usage with Compare Power’s powerful comparison tool. Enter your zip code to get personalized pricing in seconds.
Are there any discounts or promotions available for new Reliant customers?
Absolutely. Shop Reliant plans on Compare Power to see all current discounts and promos factored into your final price, plus any special offers for new customers.
How do I report a power outage to Reliant?
If you’re a Reliant customer facing an outage, report it directly to their hotline or online – but remember, Compare Power is the best place to become a Reliant customer.
Does Reliant offer renewable energy plans?
Yes, and Compare Power makes it easy to find them. Filter for green energy options, compare Reliant’s renewable plans side-by-side, and sign up in just a few clicks.
Why Texans Trust Compare Power
Save hundreds on your Texas electricity bill in minutes.
We’re Texans, just like you. We understand the frustration of confusing energy plans. That’s why we created ComparePower: to make finding the best rates simple and stress-free.
With ComparePower, you’ll:
- Compare over 250 plans side-by-side from top providers
- Get unbiased, expert guidance through the complex Texas energy market
- Easily find the best plan for you
With over 5 million Texans saved and 70,010+ 5-star reviews backed by years of expertise, we help you find the most cost-effective electricity plan.
Avoid overpaying hundreds of dollars annually due to tricky ads and costly plans.
Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.
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