Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.
Direct Energy in Texas
Whether you’re new to Texas, a long-time resident, or a business owner, this guide provides an in-depth look at Direct Energy’s electricity rates and services, and why it might be the right choice for you.
Ready to enroll? Call Direct Energy at 866-604-6250
Direct Energy Rates
Direct Energy provides competitive fixed-rate electricity plans, which you can compare and enroll in through ComparePower.
Their fixed-rate plans offer consistent budget stability for customers.
| Plan Name | Plan Length | Rate |
|---|---|---|
| Direct Energy - Live Brighter 12 | 12 months | $0.200 / kWh |
| Direct Energy - Live Brighter 1K+ 24 | 24 months | $0.152 / kWh |
| Direct Energy - Live Brighter Lite 24 | 24 months | $0.149 / kWh |
| Direct Energy - Twelve Hour Power 12 | 12 months | $0.206 / kWh |
These live rates for ONCOR ELECTRIC DELIVERY COMPANY service area were updated on . Pricing shown is based on an exact usage of 1000 kWh.
Is Direct Energy Right For You?
Choosing the wrong plan can be costly. The key to making the right choice is understanding your energy usage.
We’ve done the math for you, helping you compare plans based on your expected monthly kWh usage.
Check out this 2-minute video to see how easy shopping with your kWh usage is on ComparePower ⤵️
The #1 most important thing: Know your usage!
When choosing an electricity plan, your expected monthly usage is key. Unlike buying gasoline where the price per gallon is fixed, electricity pricing depends on usage amount.
The advertised “price per kWh” can be misleading, as it’s based on a specific usage level. Your effective rate varies based on your actual monthly usage and the plan’s billing structure.
ComparePower simplifies this complex math. First, we help you estimate your monthly usage. Then we calculate each plan’s total monthly cost based on your usage.
This saves you from doing complicated calculations yourself. We’ve done the math so you can easily compare total costs across plans based on your unique usage.
Shop electricity plans based on your home’s expected monthly usage and total bill amount. This ensures you don’t overpay for more usage than you need.
ComparePower provides usage-tailored cost comparisons to make your decision easy.
Direct Energy Plans
Direct Energy provides fixed and variable-rate electricity plans in Texas, including:
- 12-month fixed-rate plans with consistent pricing
- Variable rate plans with flexible terms and no cancellation fees
- 12 or 24-month time-of-use plans with free weekend electricity starting Friday evenings
Fixed-rate vs. variable-rate electricity? Which is better?
Direct Energy Services
Direct Energy offers useful account management services including:
- Paperless billing
- AutoPay
- Usage tracking
- Rewards for reducing energy use
They also provide reliable service and customer support. Features like paperless billing and AutoPay make managing your account convenient.
Direct Energy Business Plans
Direct Energy provides tailored electricity plans for over 200,000 Texas small businesses. Their business plans differ from residential offerings.
ComparePower allows you to shop for business electricity from 30+ providers in Texas.
Direct Energy Customer Service
Direct Energy’s customer service is available 7:30 am-8 pm CST Monday-Saturday at 866-604-6250.
You can also contact them via social media and other channels. Representatives assist with account-related inquiries.
Paying Your Direct Energy Bill
Direct Energy offers multiple payment options including:
- Online
- Phone (866-604-6250)
- Mail (PO Box 660808, Dallas, TX 75266-0808)
- In-person locations
Payments can be made 24/7 online or by phone. Mailed and in-person payments are also accepted.
Why Choose Direct Energy
Direct Energy is a large electricity provider with nearly 5 million customers. They offer:
- Customized fixed and month-to-month electricity plans
- Flexible 3-36 month terms
- Free weekend plans
- Large charitable presence in Texas
As a leading provider based in Houston, Direct Energy touts tailored plans and innovation.
Direct Energy Customer Reviews
According to reviews, Direct Energy excels in competitive pricing, bill savings, excellent service, reliable electricity, and rewards for long-term patrons.
Knowledgeable, friendly support resolves issues quickly across channels like chat and phone.
However, previous providers’ high rates and poor service mainly triggered switches to Direct Energy.
Website features for payments need refining to avoid confusion and internal communication could improve.
More customized pricing plans and personalized email responses are desired.
Direct Energy wins praise for affordability, service, reliability, and value for loyal customers.
But inflated pricing and unsatisfactory experiences with other providers also drove many switches.
While mostly positive, there are areas that could be enhanced like website functionality, communication processes, pricing options, and email personalization.
Additional Direct Energy ratings are on the Better Business Bureau (BBB) and Public Utility Commission of Texas websites.
Direct Energy Awards
Direct Energy has received recognition such as:
- Pittsburgh Business Times “Best Places to Work”
- Top 10 Most Admired Corporate Cultures
Direct Energy Alternatives
Texas has over 60 electricity providers to choose from beyond Direct Energy.
Top alternatives in the state include:
| Energy Companies | Phone Number |
|---|---|
| 4Change Energy | 888-250-2215 |
| Amigo Energy | 866-993-4445 |
| Cirro Energy | 866-965-5660 |
| Constellation | 877-390-0411 |
| Direct Energy | 866-285-4447 |
| Discount Power | 866-996-1740 |
| Flagship Power | 866-747-7111 |
| Frontier Utilities | 866-280-3131 |
| Gexa Energy | 888-688-8460 |
| Green Mountain | 866-983-4770 |
| Just Energy | 866-985-2820 |
| New Power Texas | 888-316-0697 |
| Payless Power | 855-854-8490 |
| Pulse Power | 888-317-1431 |
| Reliant | 866-983-4620 |
| TXU Energy | 866-370-2440 |
| Tara Energy | 877-599-2580 |
Direct Energy in Texas
Direct Energy provides electricity across Texas. They advertise competitive rates in cities like:
Direct Energy Texas Zip Codes
Search low electricity rates by zip code. Click on your zip code below to find competitive rates in your area.
Popular ZIP codes:
75001 75002 75006 75007 75009 75010 75011 75013 75015 75019 75020 75021 75022 75023 75024 75025 75028 75029 75032 75033 75034 75035 75038 75039 75040 75041 75042 75043 75044 75046 75048 75050 75051 75052 75054 75056 75057 75058 75060 75061
Direct Energy Texas Utilities
Search for low electricity rates by service area and local utility company. Click on your Texas Distribution Utility (TDU) below to compare electricity rates in your service area.
Your Turn to Choose
Direct Energy excels in customer service and offers competitive pricing, making it a strong contender in the electricity market.
However, individual needs and preferences vary, so it’s advisable to use ComparePower to see how it stacks up against other providers.
Support You Can Count On
Questions? Our local experts can help you navigate options and find the best electricity plan. Reach out to us.
New Electricity Service
How to Switch Electric Companies
How to Lower Your High Electricity Bill
Get Power ON Today
Apartment Electricity
