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Whether you are new to Texas, a long-time resident, or a business owner, this guide provides electricity rates, useful information on Direct Energy, and instructions on how to shop for the lowest energy rates in Texas.
Ready to enroll? Call Direct Energy at 866-604-6250.
Direct Energy rates
| Plan Name | Plan Length | Rate |
|---|
These live rates for service area were updated on . Pricing shown is based on an exact usage of 1000 kWh.
Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace./
Is Direct Energy right for you?
Picking the wrong Direct Energy plan without knowing your home’s energy usage can cost you hundreds or thousands of dollars.
The #1 most important thing: Know your usage!
The key to avoiding overpaying is knowing your expected usage and comparing the monthly costs for each plan based on that usage amount.
With things like gasoline, the “price per gallon” you see on the sign is the price you pay no matter how many gallons you pump.
$3 per gallon. Pump 10 gallons, and pay $30. Simple.
Electricity in Texas is not as simple as buying gasoline. The advertised “price per kWh” is based on a specific, exact monthly usage (usually 2000 kWh).
And, each plan has a different calculation for how your monthly bill is determined.
Your effective “price per kWh” can only be determined by calculating your monthly bill, then dividing that monthly bill by your usage.
Advertised “price per kWh” can be misleading because it’s based on a specific usage like 2000 kWh. It’s best to shop based on the total bill for your home’s expected usage.
How do you do that when the math is complex, and every plan is a little different?
ComparePower has already done all this complicated math for you.
First, we help you determine your expected monthly kWh usage. Then we show you the plans and their total monthly cost for your usage.
Direct Energy plans
Looking for low electricity rates and great customer service? Read on to see why Direct Energy is the right electricity provider for your household.
Fixed-Rate
12-month contract with a rate that won’t change with the seasons.
Variable Rate
This variable-rate electricity plan offers flexibility with no long-term contract or fees to cancel.
Time of use
Sign up for a 12 or 24-month plan with Free Weekends starting at 6 pm on Fridays. That’s two more free hours than competitive free weekend plans.
Direct Energy electricity services
Pay your bill, set up auto pay and paperless billing, and more with convenient account management and services from Direct Energy.
Great customer service
Paperless Billing
Reliable and Secure Service
AutoPay
Track your energy usage
Reduce your use Rewards
Direct Energy business electricity plans
With tailored energy solutions, Direct Energy serves over 200,000 small businesses.
Fixed-Rate Plan
Manage your energy costs with ease with a fixed-rate electricity plan from Direct Energy Business and lock in a rate for the length of your contract term, usually 12–24 months.
Variable Rate Plan
The flexibility of a variable rate without a long-term commitment or cancellation fee.
Fixed-rate vs variable-rate electricity? Which is better?
Direct Energy customer service
A Direct Energy customer care representative can be reached Monday–Saturday from 7:30 a.m. to 8:00 p.m. CST.
You can also contact Direct Energy via social media on Facebook and Twitter! Customer Service representatives can answer your questions on both those social networks from 8 am to 5 pm CST Monday through Friday.
Contact Direct Energy Customer Service: 866-604-6250
Direct Energy bills and payments
Need to pay your bill? Direct Energy offers a variety of payment options to make your life easier.
Pay online anytime day or night with your credit, debit card, or bank account.
Pay by phone: 866-604-6250
Mail-in your payment:
Direct Energy: PO Box 660808, Dallas, TX 75266-0808
Pay in person at a location near you.
Why choose Direct Energy
Direct Energy offers simplicity and innovation when choosing the best electricity plan for your home or business
Direct Energy is one of the largest electricity companies in North America with close to five million customers across the U.S. and Canada.
A subsidiary of Centrica plc, one of the world’s leading integrated energy companies, Direct Energy delivers custom electricity plans tailor-made for you by choosing a fixed or month-to-month energy plan and terms ranging from 3-36 months, with Free Weekends on certain plans.
Based in Houston, Direct Energy donated more than $1.1 million in charitable contributions through community programs in Texas and is a proud partner of the Children’s Miracle Network.
Direct Energy reviews
Looking for ratings and reviews for Direct Energy?
Several companies rate electricity providers. ComparePower does not include customer reviews as they are generally biased or easy to manipulate and skew one way or the other (positive or negative).
Often, a review is requested a mere few days after enrolling in a new energy plan, which may not be an adequate amount of time for a customer to experience the product or service.
Many customers who take the time to leave feedback typically do so as an effort to resolve a problem and are using negative feedback as a forum to draw attention to their issue.
Customers who leave positive reviews are generally incentivized to do so and therefore tend to be biased.
So what are we left with? There are a few long-standing customer review portals that attempt to remove bias. One of these is the Better Business Bureau and the other is the Public Utility Commission of Texas.
- Read customer reviews and ratings about Direct Energy on the Better Business Bureau (BBB) website.
- Read customer complaints about Direct Energy on the Public Utility Commission of Texas website.
Direct Energy awards
Direct Energy is a recipient of multiple awards including:
- Pittsburgh Business Times “Best Places to Work”
- 10 Most Admired Corporate Cultures
Direct Energy alternatives
There are over 60 energy providers in Texas that can supply you with electricity.
The following are some of Texas’ top energy providers that are similar to or better than Direct Energy.
| Energy Companies | Phone Number |
|---|---|
| 4Change Energy | 888-250-2215 |
| Amigo Energy | 866-993-4445 |
| Cirro Energy | 866-965-5600 |
| Constellation | 877-390-0411 |
| Direct Energy | 866-285-4447 |
| Discount Power | 866-996-1740 |
| Frontier Utilities | 866-280-3131 |
| Gexa Energy | 888-688-8460 |
| Green Mountain | 866-983-4770 |
| Just Energy | 866-985-2820 |
| New Power Texas | 888-316-0697 |
| Payless Power | 855-854-8490 |
| Pulse Power | 888-317-1431 |
| Reliant | 866-983-4620 |
| TXU Energy | 866-370-2440 |
| Tara Energy | 877-599-2580 |
Direct Energy in Texas
Looking for a low electricity rate in your city? Direct Energy has great rates all over Texas. Find your city below and click to sign up for a low-cost electricity plan.
Don’t see your city on the list? Use the zip code finder to search for your new low rate in your city.
Direct Energy Texas zip codes
Search low electricity rates by zip code. Click on your zip code below to find competitive rates in your area.
Popular ZIP codes:
75001 75002 75006 75007 75009 75010 75011 75013 75015 75019 75020 75021 75022 75023 75024 75025 75028 75029 75032 75033 75034 75035 75038 75039 75040 75041 75042 75043 75044 75046 75048 75050 75051 75052 75054 75056 75057 75058 75060 75061
Direct Energy Texas utilities
Search for low electricity rates by service area and local utility company. Click on your Texas Distribution Utility (TDU) below to compare electricity rates in your service area.
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