Learning Center

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

Get Help Finding Your Best Plan

Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.

Connect Live Link Now →

When to Pay Your ETF and Switch Providers

Sometimes, staying in your current electricity contract could cost you more than paying the Early Termination Fee (ETF) and switching to a better plan.

In Texas’ ever-changing electricity market, rates can shift significantly, and sticking with an outdated plan could mean paying more than necessary.

So, how do you know if paying the ETF and switching is smarter?

Here’s a simple way to answer that question without overwhelming math.

Key Takeaways

Paying the ETF may save you more than staying in your current plan. Use Live Link™ to find better deals instantly.
Live Link™ pulls actual usage data, accurately comparing plans in seconds without manual input.
If your savings after subtracting the ETF are positive, switching plans is a smart financial move.

Current Plan: Log in to your provider’s dashboard to view the past 12 months of bills. If you don’t have a full year’s worth of data, you can estimate the remaining months based on past usage patterns. Look at similar months from last year, especially for seasonal changes like summer or winter, when electricity usage may vary.
New Plan: Use Live Link™ to see the projected annual cost of a new plan based on your actual usage.

3. Factor in the ETF

Next, look at your current contract’s Early Termination Fee (ETF). Most providers in Texas charge this fee if you break the contract early, but the savings from switching might still outweigh the cost.

If you’re feeling stuck in a contract and unsure about your options, check out our guide on getting out of an electricity contract for more insights.

Potential Savings: Subtract the new plan’s annual cost from your current plan’s yearly cost to determine how much you could save.
Subtract the ETF: To ensure the switch is financially worthwhile, subtract your Early Termination Fee (ETF) from the potential savings. If the remaining savings are still positive, switching makes sense.

Switching is a good decision if your total annual savings after subtracting the ETF are still positive.

Real-World Example

Let’s assume your current plan costs $1,800 per year, and switching to a new plan could bring that down to $1,500 per year. That’s a $300 annual savings.

If your ETF is $150, you would subtract that from your $300 savings, leaving you with a net savings of $150.

In this case, paying the ETF and switching to the new plan is smart since you’ll save $150 even after the fee.

When Switching Is a Smart Decision

There are specific situations where paying the ETF and switching makes clear financial sense:

Significantly Lower Rates: If rates have dropped since you signed your contract, switching to a lower plan could save you hundreds.
Mismatch Between Plan and Usage: A better-fitting plan could lower your bills if your current plan doesn’t match your actual usage.
Moving: If you’re moving to a new home, you might think transferring your electricity service is the easiest option. However, it’s often not the best choice. Your new home will likely have a different electricity usage profile, meaning the plan that worked for your old home might not be the best fit for your new one.
Instead of transferring, switching to a new plan tailored to your new home’s usage can help you avoid being locked into an unfavorable deal. Moving is the perfect opportunity to shop for a plan that matches your new usage needs and could save you money in the long run.

Why Long-Term Savings Matter

While paying the ETF is a one-time expense, the savings from switching to a cheaper plan will benefit you over the entire length of your new contract.

Use Live Link™ to compare plans quickly based on your actual usage, and you’ll know immediately whether switching makes sense for your situation.

Switching can feel like a big step, but it’s worth it when the math shows you’ll save in the long run.

With Live Link™ doing the heavy lifting, it’s a no-brainer to compare plans and see how much you can save.

Get Help Finding Your Best Plan

Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.

Author:

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

ComparePower vs. Single Providers

It’s More Than Just Shopping for Electricity

We all make choices daily—some small, like picking a restaurant, and others more impactful, like choosing an electricity provider.

But what if there was a smarter way to navigate these decisions?

One that saved you time, money, and effort without sacrificing quality?

When finding the best electricity plan, there’s a better approach than going directly to a provider’s website.

Let’s explore why a comparison marketplace is your ultimate solution.

Key Takeaways

ComparePower saves time by showing comparisons between electricity plans from multiple providers.
Marketplaces offer exclusive rates not available directly from providers.
Unbiased, transparent comparisons make finding the best electricity plan easier with Compare Power.

The Challenge of Choice: Quality, Effort, and Cost

We consider three main factors when making decisions: quality, effort, and cost.

Whether choosing a streaming service or an energy plan, we want reliable service, minimal hassle, and the best price.

Choosing an electricity plan works the same way. But not all methods of choosing are equal.

Let’s break down the three primary ways to pick an energy plan and how each impacts your experience:

Three Ways to Pick an Electricity Plan

1. Go Direct: Stick with a Known Provider

Many people choose to stick with a provider they’ve seen advertised or have used before. It feels easy and familiar.

But here’s the catch: you’re only seeing one company’s offers, which could mean missing out on better rates from competitors.

Worse, you might be talking to a salesperson rather than an unbiased advisor.

And let’s be honest—sometimes, you might not even be speaking with someone based in Texas who understands your needs.

It limits your options and often leaves you with fewer choices at a higher price.

2. Do It Yourself: The Deep Dive into Multiple Websites

If you’re diligent and enjoy comparison shopping, you might hop from website to website. This takes time—lots of it.

You’ll need to read through the Electricity Facts Label (EFL) and Terms of Service on each provider’s site to understand pricing, hidden fees, and contract terms.

To get an apples-to-apples comparison, you might have to create your own spreadsheet.

But even then, you could miss critical details that affect the total cost. It’s exhaustive, and you’ll likely end up overwhelmed.

3. The One-Stop Shop: Use a Comparison Marketplace

Here’s where it gets easier. A marketplace gathers plans from various companies in one place, giving you side-by-side comparisons of costs, features, and terms.

It saves you the time and hassle of checking each provider’s website individually.

Plus, you can filter the options based on your specific needs—whether you’re looking for a fixed-rate plan or one with renewable energy options.

You can even enroll directly through the marketplace, often in under 10 minutes.

Why a Marketplace is Your Best Bet

Why spend hours jumping between provider sites when you can see everything in one place?

A marketplace is like your personal assistant for electricity shopping.

It sifts through dozens of plans, presents only the most relevant options, and helps you make the smartest choice.

And it’s not just about convenience—you also get transparency, better rates, and exclusive offers that providers may not share directly on their own sites.

Think about it this way: a marketplace like ComparePower does the heavy lifting.

You can focus on what matters most to you—the lowest rate, the most reliable provider, or a plan that matches your energy usage.

Why Trust a Marketplace Over Going Direct?

At ComparePower, we’ve spent over a decade helping Texans navigate the complex energy market. We’re not here to sell you a specific provider but to help you find the best deal.

Here’s why you should consider using a marketplace like ours:

Exclusive Rates You Won’t Find Elsewhere: Providers often offer special rates to marketplaces like ComparePower that you won’t see on their own websites.
Transparency and Unbiased Comparison: Unlike calling a sales rep, a marketplace shows you the real prices, terms, and conditions—so you can make an informed decision.
Time-Saving Convenience: You can compare rates and features with a few clicks and even read customer reviews. All the information you need is presented in one place, making it easier to choose without second-guessing.

How ComparePower Operates

We created ComparePower to simplify electricity shopping for Texans.

Our platform aggregates plans from top, reliable providers, presenting them in an easy-to-understand format so you can compare your options without confusion.

Why Not All Providers Make the Cut

Not every provider is listed on ComparePower. Why?

Some companies lack the technology to integrate seamlessly into our platform, while others are too new or lack the transparency we require for a trustworthy recommendation.

We aim to provide only the best options that meet high service standards, technology, and customer satisfaction.

How We Get Paid (and Why It Doesn’t Affect You)

ComparePower earns commissions when customers sign up through our site, but this doesn’t influence how we rank providers.

We aim to offer an unbiased comparison based on your needs, ensuring you get the best deal.

These commissions allow us to offer our service at no cost to you, saving you time and energy.

Why Comparison Marketplaces Are the Smartest Choice

Shopping for electricity shouldn’t be hard or time-consuming.

Using a marketplace like ComparePower, you streamline the process, find better deals, and ensure you’re making an informed decision.

Going direct to a provider may feel more straightforward, but it limits your choices and can cost you more in the long run.

Don’t spend hours switching between sites—let ComparePower simplify your decision-making.

With transparency, better rates, and an easy-to-use platform, ComparePower helps you control your electricity costs.

Ready to Make the Switch? Here’s How:

Enter Your Zip Code: This lets us show you the most accurate rates for your area.
Compare Plans: Look at side-by-side comparisons of costs, features, and contract terms.
Start Saving: Enjoy lower energy costs without the hassle.

Get Help Finding Your Best Plan

Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.

Author:

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

Advertised Rates Are a Trap

What You See Isn’t What You Pay

You’ve seen the ads: “Lock in a low rate per kWh.”

Sounds like a steal, right?

But here’s the thing—those advertised rates? They’re rarely what you’ll actually pay.

It’s a classic bait-and-switch tactic designed to get you hooked, only to have you pay a higher bill later.

Let’s break down why.

Key Takeaways

Advertised rates are tied to specific usage amounts, like 1000 kWh, but your usage fluctuates, so you’re likely paying more than advertised.
Live Link™ connects to your TDU and pulls your real usage data, matching you with the best plan—no guessing, no surprises.
Don’t worry about confusing fine print—Live Link™ does all the heavy lifting.

The Truth About Advertised Rates

Here’s the reality: those low rates you see are tied to specific usage amounts.

It’s a great rate if you use exactly 500, 1000, or 2000 kWh. But here’s the catch—your usage is never that exact.

Your energy use fluctuates month to month, so if you use more or less than that magic number, the rate you actually pay can be much higher.

It’s a trick designed to make the rate look low, but your bill doesn’t reflect what you thought you signed up for.

Why Your Usage Makes All the Difference

Let’s keep it simple—your electricity rate depends on how much energy you use. But your usage? It changes.

It’s high one month (hello, summer AC bills), and lower the next month.

If you’re not using exactly what the plan expects, those advertised rates? Gone.

This fluctuation means you’re almost always paying more than what you saw in the ad.

They’re banking on you not hitting that perfect usage number.

Avoid the Trap with Live Link™ (No Guesswork)

Here’s the solution: you don’t have to guess what you’ll pay. You don’t have to match arbitrary usage numbers to get a good rate.

Live Link™ connects directly to your TDU (Transmission and Distribution Utility) and pulls your real usage data—so you can see what you’re actually using.

Then, it finds the best plans that fit your actual energy habits. No guesswork, no surprises.

Instead of hoping you hit the right usage, Live Link™ helps you find the right plan for what you already use.

No more wondering why your bill doesn’t match the ads.

No Fine Print, No Hidden Fees

Let’s be honest—no one wants to dig through fine print to figure out what they’re really paying.

And with Live Link™, you don’t have to.

It automatically filters through all the confusing terms, tiers, and hidden fees.

You get the real deal—just the best plans that match your home’s actual energy usage.

No surprises. No reading between the lines. Live Link™ does it all for you.

Ready to Stop Overpaying?

Electricity doesn’t need to be complicated. Live Link™ takes the guesswork out of finding the right plan.

It connects to your TDU, pulls your real usage data, and shows you the best plan for you.

No confusing fine print, no hidden fees—just a plan that fits your usage.

Ready to find the right plan for your home? Connect with Live Link™ It’s Free →

Get Help Finding Your Best Plan

Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.

Author:

Editor:

Check out Live Link™ and start saving now →

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

Why Pay More for a Big-Name Electricity Brand in Texas?

Why Pay More for a Big-Name Electricity Company?

When choosing an electricity provider in Texas, you’ve probably seen the big brand names—TXU, Reliant, Direct Energy.

They’re everywhere. Billboards, commercials, social media ads.

But here’s a little secret: who you choose doesn’t really matter. Yeah, you read that right.

The truth is, the electricity itself is the same no matter which company you go with.

So why pay more for a fancy name? Let’s break it down.

Key Takeaways

Electricity is the same no matter which provider you choose—don’t pay more for a brand name.
Big-name providers charge more due to marketing costs, while smaller providers offer better rates.
Use Live Link™ to compare plans based on your real usage and start saving.

What You’re Actually Paying For

Most Texans don’t realize this, but their electricity comes from the same place—their local Transmission and Distribution Utility (TDU).

Whether you sign up with TXU, Reliant, or one of the smaller guys, your power is delivered through the same wires by the same TDU.

In other words, there’s no difference in reliability or service quality between providers.

Your lights won’t flicker more with a smaller company, and you won’t get more “reliable” electricity from a big-name brand.

It’s the same power flowing through the same infrastructure, no matter what.

So, what are you paying for with those big-name providers?

Marketing.
That’s it. TXU, Reliant, and others spend a fortune on advertising to make sure you know their name. But advertising doesn’t keep your home powered. It just drives up their prices.

The Real Cost of Big-Name Brands

Let’s talk numbers. You’ve probably seen ads boasting rates like “$0.10 per kWh!” It sounds great on the surface, but here’s the catch: those rates are usually tied to exact usage amounts—like 500, 1000, or 2000 kWh per month.

And unless you’re measuring your power usage to the exact kWh every month (spoiler alert: you’re not), you’re not going to hit those numbers perfectly.

The rate you actually pay will vary depending on your real usage, and with big brands, it’s usually higher than what’s advertised.

And if you don’t switch plans at the end of your contract, you could be stuck paying even more thanks to holdover rates, which can skyrocket with market fluctuations.

That’s right—while TXU or Reliant might look good on paper, the actual bills you receive could be much higher than you expected.

Smaller Providers Offer Better Deals (Without the Hype)

Here’s where the smaller guys come in.

While the big brands are spending millions on advertising, smaller electricity providers in Texas are cutting through the noise by offering better rates.

They don’t have massive marketing budgets to pay for, so they can afford to pass the savings directly to you.

What does that mean?

It means you’re getting the same electricity, for less money.

Smaller providers can offer plans that are more tailored to your actual energy needs without the gimmicks of “free nights” or “free weekends” that are often tied to confusing terms and conditions.

Why Would You Pay More for a Name?

Think about it: would you pay extra for a loaf of bread just because of the brand on the packaging, even if the ingredients are exactly the same as the cheaper option?

Of course not. You’d go with the one that gives you the most value for your money.

Electricity is no different.

The brand name on your electricity bill doesn’t matter.

What matters is how much you’re paying and how well the plan fits your usage.

So why would you overpay just because you recognize the name?

How to Find the Best Electricity Plan (for Less)

Now that you know the truth about big-brand electricity providers, how do you find the best plan for you?

Simple: Compare plans based on your actual usage.

That’s where a service like Live Link™ comes in handy.

Instead of picking a plan based on ads, you can connect your home’s real kWh usage and instantly find the plan that gives you the best rate—automatically.

No guesswork. No calculating. No overpaying for a name.

The Bottom Line

Whether you go with TXU, Reliant, or a smaller provider doesn’t matter.

The power is the same. The real difference is in the price, and smaller providers often offer better deals without all the marketing fluff.

So, before you sign up for another big-name brand, ask yourself: why pay more for a name?

Start comparing plans based on what really matters—your actual energy needs—and stop overpaying for the same electricity.

Frequently Asked Questions

Does it matter which electricity provider I choose in Texas?

No, it doesn’t. All providers use the same local utility (TDU) to deliver power, so the electricity is the same regardless of your chosen provider.

Are smaller electricity providers reliable?

Yes. Smaller providers deliver the same power as big-name companies because it all comes from the same grid. What you’re really choosing is the pricing and plan structure that works best for you.

Why do big-name providers charge more?

Big brands like TXU and Reliant spend a lot on advertising. Those costs get passed on to the consumer, so their prices are often higher than those of smaller providers focusing on offering better rates without heavy marketing.

Ready to Stop Overpaying?

Stop paying for a name and start saving on your electricity bill. Use Live Link™ to find the best plan for your actual usage, and start putting that extra money back in your pocket.

Get Help Finding Your Best Plan

Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.

Author:

Editor:

Start Saving with Live Link™ →

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

CenterPoint Energy Faces Scrutiny After Hurricane Beryl

Written by: Enri Zhulati
July 30, 2024

HOUSTON — CenterPoint Energy, the primary electric utility serving the Houston area, faces intense scrutiny and potential regulatory action following widespread power outages caused by Hurricane Beryl in July 2024.

The storm, which left over 2.6 million Texans without electricity for days, has exposed significant vulnerabilities in the state’s power distribution infrastructure.

Governor Greg Abbott has demanded a comprehensive plan from CenterPoint Energy detailing how it intends to protect power supplies during what meteorologists predict will be an active hurricane season.

Meanwhile, the Public Utility Commission of Texas (PUC) has investigated the company’s storm preparedness and response.

As part of this investigation, the PUCT is actively seeking input from Houston-area customers about their experiences with power outages during the May 2024 derecho and Hurricane Beryl.

The PUCT has created a brief questionnaire, available in English and Spanish, that takes approximately five minutes to complete.

PUCT Executive Director Connie Corona emphasized the importance of this feedback, stating, “The most important people in our investigation into the preparedness and response to these devastating storms are the Texans who experienced these storms firsthand. We want to hear whether you lost power during these storms. The information you provide will guide us in making changes to prevent future disasters of this scope.”

This initiative comes in the wake of significant power disruptions. Nearly one million Texans lost power in May 2024 following the derecho, while Hurricane Beryl left over 2 million people without power in July, with many experiencing outages for days despite the storm only being a Category 1.

The PUCT’s investigation, directed by Governor Greg Abbott, aims to assess utilities’ preparedness and response to extreme weather events in Houston. Their findings and recommendations are due by December 1, 2024.

In a July 25 meeting with the PUC, CenterPoint CEO Jason Wells apologized to customers and outlined plans to improve communications and strengthen infrastructure protection.

These plans include increased vegetation management, the launch of a new power outage tracker, and hiring additional emergency response personnel.

However, these improvements come with a hefty price tag. CenterPoint estimates Hurricane Beryl caused between $1.2 billion and $1.3 billion in damage to its electricity infrastructure.

The company has indicated that these costs will likely be passed on to consumers, potentially resulting in a 2% increase in electricity bills for the next 15 years.

The situation has reignited debates about grid resilience and utility accountability in Texas.

While much attention was focused on generation capacity following the 2021 winter storm, Hurricane Beryl has underscored the critical importance of a robust distribution infrastructure.

The outcome of the current investigations and CenterPoint’s response could significantly impact electricity rates and reliability across the state.

At ComparePower, we’re committed to helping Texans make informed decisions about their electricity providers.

While we can’t control the weather or utility responses, we can provide the tools to compare plans and providers, ensuring you have the best options for your energy needs.

All-Inclusive Pricing

Are you tired of electricity bills that leave you shocked and confused?

Frustrated by rates that seem low but lead to unexpectedly high costs?

It’s time to discover the power of transparent pricing with an all-inclusive approach to comparing electricity plans.

What is All-Inclusive Pricing?

All-inclusive pricing shows you the total amount you’ll pay on your bill, including:

Energy charges
Delivery fees
Monthly base charges
All applicable taxes and fees

No hidden costs. No surprises. Transparent pricing that lets you see the true cost of your electricity.

Why All-Inclusive Pricing Matters

In Texas, advertised electricity rates often don’t tell the whole story. Some marketplaces show prices that exclude the following:

Transmission and Distribution Utility (TDU) charges
Monthly base charges
Minimum usage fees
Other miscellaneous fees

This can lead to shockingly high bills that are much higher than expected. All-inclusive pricing eliminates these surprises, giving you the full picture upfront.

Bundled vs. Unbundled Rates

All electricity plans in Texas include two main cost components:

Energy Charges: The cost of the electricity you use.
Transmission and Distribution Utility (TDU) Charges: The cost of delivering that electricity to your home.

It’s important to note that all plans levy the same TDU charges, which your Retail Electric Provider (REP) bills on behalf of your local TDU. However, REPs present these charges in two different ways:

Bundled Plans: The REP combines energy and TDU charges into a single, combined rate.
Unbundled Plans: The REP keeps energy charges separate and “passes through” the TDU charges without markup.

Whether a plan is bundled or unbundled is less important than understanding and comparing its total cost.

The Advantage of All-Inclusive Pricing

Whether a plan is bundled or unbundled, all-inclusive pricing shows you the total cost you’ll pay. Here’s why this matters:

Transparency: See the full cost upfront—no surprises on your bill.
Easy Comparisons: Compare plans side-by-side based on total cost, not just partial charges.
No Hidden Fees: All applicable charges are displayed, eliminating surprises on your bill.

Introducing Live Link™

Unlock Personalized Electricity Savings

Live Link™ revolutionizes how you shop for electricity, using your real usage data to find truly personalized savings.

Reveal Hidden Savings with Your Actual Energy Data

Live Link™ taps directly into your energy usage history, uncovering cost-saving opportunities that other comparison tools often miss. By analyzing your unique consumption patterns, Live Link™ ensures you find the most cost-effective plan for your specific needs.

Three Simple Steps to Smarter Savings

Connect Your Data: Securely link your current electricity account
Explore Tailored Options: Review plans customized to your actual usage
Switch with Ease: Choose your ideal plan and complete your switch online

It’s that simple. No calculators, no guesswork, no headaches.

The Live Link™ Advantage

See precise savings based on your real energy use
Effortlessly compare plans designed for your consumption patterns
Make confident decisions with data-driven insights
Switch to your best-fit plan with just a few clicks

Experience the power of personalized electricity shopping. Let Live Link™ guide you to your most cost-effective plan today.

Why Texans Trust ComparePower

Transparent Pricing: No hidden fees or guesswork—just clear, all-inclusive rates.
15+ Years Serving Texas: We’ve helped millions of fellow Texans save on their electricity
5-Star Customer Service: With over 75,396 verified reviews, we’re known for our dedication to helping Texans save.
Fast, Secure Sign-Up: Find your ideal plan and enroll in minutes

Real Customer Experiences

With millions of Texans served and 75,396+ 5-star reviews, we help you skip gimmicks and secure the most value.

Author:

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

How to Report a Power Outage

Report a Power Outage in Your Area

To report a power outage in Texas, contact your local utility company’s dedicated outage reporting number.

Oncor: 1-888-313-4747
CenterPoint Energy: 1-800-332-7143
AEP Texas: 1-866-223-8508
Texas-New Mexico Power: 1-888-866-7456
Lubbock Power & Light: 1-806-775-2509

How to Report a Power Outage

Power outages can be frustrating and disruptive, but reporting them promptly helps utility companies respond faster and restore electricity quicker.

In Texas, the process for reporting outages depends on your local Transmission and Distribution Utility (TDU). Here’s how to report a power outage in Texas.

Identify Your Utility Provider

The first step is to identify your local TDU. In Texas, the major utility companies include:

Oncor Electric Delivery (North, Central, and West Texas)
CenterPoint Energy (Houston area)
AEP Texas (West, South, and parts of Central Texas)
Texas-New Mexico Power (Various parts of Texas)
Lubbock Power & Light (Lubbock area)

Your TDU is responsible for the power lines and infrastructure that deliver electricity to your home.

This differs from your retail electric provider, the company you pay for your electricity usage.

Common Causes of Power Outages

Outages can occur due to various reasons, including:

Severe weather (storms, high winds)
Trees falling on power lines
Vehicle accidents hitting utility poles
Animals causing disruptions in electric system facilities
Scheduled maintenance by power companies

Gather Essential Information

Before reporting, have the following information ready:

The exact service address affected by the outage
When the outage started
Any relevant details (e.g., heard a loud noise, saw a flash, downed power lines, etc.)

Report the Outage

Once you’ve identified your TDU, you can report the outage through several methods:

Phone or Online: Call your TDU’s dedicated outage reporting number. Most TDUs also have online outage reporting forms on their websites.

Oncor

Outage Reporting: Oncor Storm Center
Customer Service Phone: 1-888-313-4747

CenterPoint Energy

Outage Reporting: CenterPoint Energy Electric Outage Center
Customer Service Phone: 1-800-332-7143

AEP Texas

Outage Reporting: AEP Texas Outages
Customer Service Phone: 1-866-223-8508

Texas-New Mexico Power

Outage Reporting: TNMP Outage Center
Customer Service Phone: 1-888-866-7456

Lubbock Power & Light

Outage Reporting: LP&L Outages
Customer Service Phone: 806-775-2509

Utilize Outage Tools and Resources

Check outage status: Input your address on the provider’s website to track the progress of repair efforts.
Access outage maps: Use interactive maps to understand the scale of an outage and monitor restoration progress.
Understand restoration times: Utility companies prioritize repairs based on severity and impact.
Subscribe to outage alerts: Sign up for text or email alerts to receive real-time updates.

Report Safety Hazards and Emergencies

For immediate dangers like downed power lines or electrical fires, call 911 first, then contact your utility provider.
For gas leaks, evacuate the area immediately, call 911, and then contact your utility provider.
Stay at least 35 feet away from downed power lines.

Stay Safe During an Outage

Use flashlights instead of candles to prevent fire hazards
Keep electronic devices unplugged
Keep refrigerator doors closed to preserve food
Use generators only in well-ventilated outdoor areas

Tips for Effective Reporting

Report both complete and intermittent power issues promptly
Provide accurate location details for faster response
Communicate clearly with customer service representatives using all available channels (phone, online, text)
If an outage persists after being marked as resolved, report it again

Be Prepared for Future Outages

Keep emergency supplies on hand
Consider purchasing a backup generator
Have a plan for medical equipment that requires electricity
Keep your TDU’s contact information easily accessible

Stay Prepared and Informed

Power outages can happen anytime, but being prepared and knowing how to report them quickly can make a big difference.

Follow these steps and stay informed through your TDU’s resources.

Remember, your safety always comes first during any electrical emergency.

When in doubt, don’t hesitate to contact the professionals at your utility company.

Author:

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

The Texas Interconnection

Powering the Lone Star State

In the vast landscape of American power grids, Texas stands alone – quite literally.

The Lone Star State boasts its power grid, the Texas Interconnection or the ERCOT grid. It serves as a testament to the state’s independent spirit and unique approach to energy management.

What is the Texas Interconnection?

Imagine an electrical island pulsing with energy, serving over 27 million Texans across 75% of the state’s expansive territory.

This is the Texas Interconnection, a marvel of engineering and policy that sets Texas apart from the rest of the nation.

But what makes this grid so unique, and why does it matter to the average Texan flipping on their lights or cranking up their air conditioning?

The Electric Reliability Council of Texas (ERCOT), the grid’s vigilant guardian, is at the heart of this electrical ecosystem.

ERCOT orchestrates a delicate dance of supply and demand, ensuring that power flows smoothly to homes and businesses across the state. It’s a massive undertaking, managing:

Over 46,500 miles of transmission lines
More than 710 power generation units
A synchronized frequency of 60 Hz
Limited connections to other grids via direct current (DC) ties

The Birth of an Electrical Island

The story of the Texas Interconnection is deeply rooted in the state’s history.

Born from utilities’ cooperation during World War II to power defense industries, it evolved into a symbol of Texas’s desire for energy independence.

By keeping the grid primarily within state borders, Texas deftly sidestepped federal regulations, charting its course in the complex world of energy policy.

A Unique Energy Marketplace

This independence has fostered a unique, competitive energy market where power generators vie for the opportunity to light up Texas.

It’s a system that has brought both benefits and challenges:

Benefits

Driven innovation in energy production and distribution
Helped keep electricity prices competitive
Facilitated Texas’s leadership in wind power generation

Challenges

Grid isolation can be a liability during extreme events
Balancing supply and demand in a rapidly growing state
Integrating renewable energy sources into the grid

Weathering the Storm: Resilience and Adaptation

The winter storm of February 2021 brought the challenges of grid isolation into sharp focus, as widespread outages left millions shivering in the dark.

This wake-up call prompted soul-searching and spurred efforts to enhance the grid’s resilience.

ERCOT’s Toolkit: Managing a Modern Grid

ERCOT has developed a sophisticated approach to manage the grid’s complexities:

Advanced forecasting techniques
Demand response programs
Transmission constraints management
Market mechanisms for optimal congestion management
Exploration of new technologies like improved dynamic ratings for transmission lines

The Future of the Texas Interconnection

Looking ahead, the Texas Interconnection faces both exciting opportunities and daunting challenges:

Rapid state growth pushing the grid to its limits
Discussions about new “generation hubs”
Potential for operating at higher voltage levels (765-kV system)
Continued expansion of renewable energy sources, including solar power

The Texas Interconnection is more than just wires and transformers – it reflects Texas itself.

Bold, independent, and unafraid to do things differently, it embodies the spirit of innovation that has long defined the Lone Star State.

Author:

Editor:

Any product or company names, marks, or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.

Texas Electricity Transmission and Distribution

Electricity Transmission and Distribution in Texas

Texas, the second-largest state in the United States by area and population, has a unique and complex electricity system.

The state’s power grid is largely isolated from the rest of the country, and its approach to electricity transmission and distribution has been shaped by its history, geography, and regulatory environment.

The Texas Interconnection

Unlike most of the United States, which is part of the Eastern or Western Interconnection, most of Texas operates on its power grid, the Texas Interconnection.

This grid is managed by the Electric Reliability Council of Texas (ERCOT), which oversees about 90% of the state’s electric load.

Key Features of the Texas Interconnection

Covers approximately 75% of Texas’ land area
Serves 26 million customers
Operates as an energy-only market
Not subject to federal regulation by the Federal Energy Regulatory Commission (FERC)

Key Entities and Structure

Electric Reliability Council of Texas (ERCOT)

ERCOT manages the flow of electric power to more than 26 million Texas customers, covering about 90% of the state’s electric load. It operates the grid and ensures the reliability and adequacy of the electricity supply.

Public Utility Commission of Texas (PUCT)

The Public Utility Commission of Texas PUCT regulates the state’s electric, telecommunication, and water and sewer utilities, implements respective legislation, and offers customer assistance in resolving consumer complaints.

Transmission and Distribution Utilities (TDUs)

Transmission and Distribution Utilities (TDUs) own and operate the equipment and facilities that transmit and distribute electricity. The PUCT regulates them and requires them to provide non-discriminatory access to the grid.

TDSPs include municipally-owned utilities, electric cooperatives, and other entities that must register with ERCOT.

Retail Electricity Providers (REPs)

Retail Electricity Providers (REPs) sell electricity plans to consumers, while TDSPs deliver the electricity. Consumers can choose their REP, but their location determines the TDSP.

Transmission Infrastructure

The transmission system in Texas consists of high-voltage power lines that transport electricity from power plants to local distribution systems. As of 2021, Texas had over 46,500 miles of transmission lines.

Major Transmission and Distribution Utilities

Oncor Electric Delivery: Serves most of the Dallas/Fort Worth metropolitan area
CenterPoint Energy: Covers the Houston area
AEP Texas: Operate in different regions within Texas
Texas-New Mexico Power Company (TNMP): Serves various parts of Texas
Lubbock Power & Light (LP&L): Serves the Lubbock area

Deregulation and the Competitive Market

In 1999, Texas passed Senate Bill 7, which deregulated much of the state’s electricity market—this separated power generation, transmission/distribution, and retail services.

Key aspects of deregulation:

Power generation companies compete to sell electricity on the wholesale market
Transmission and distribution remain regulated as natural monopolies
Retail Electric Providers (REPs) compete to sell electricity to consumers
Consumers in deregulated areas can choose their electricity provider

Challenges and Future Outlook

Grid Resilience

The February 2021 winter storm exposed vulnerabilities in Texas’ grid, leading to widespread outages.

This has prompted discussions about improving grid resilience and weatherization standards.

Recent weather events have highlighted the need for a more resilient grid, particularly in areas like Houston, where there are discussions about hardening the grid and potentially burying power lines to protect against storm damage.

Renewable Integration

Texas leads the nation in wind power generation and rapidly expands its solar capacity.

Integrating these variable renewable sources presents both opportunities and challenges for grid management.

The increasing reliance on wind and solar power, which are intermittent by nature, has raised concerns about grid stability and the need for enhanced transmission capacity to handle fluctuations in power generation.

Increasing Demand

The state’s growing population and economy, as well as the rise of energy-intensive industries like data centers and cryptocurrency mining, have significantly increased electricity demand. Adopting electric vehicles (EVs) also contributes to this rising demand.

Infrastructure Investments

Significant investments in transmission infrastructure are necessary to address these challenges.

Entities like Electric Transmission Texas (ETT) and Cross Texas Transmission are actively working to enhance the grid’s capacity and reliability. ETT, a joint venture between American Electric Power (AEP) and Berkshire Hathaway Energy, focuses on increasing transmission capacity and integrating renewable energy sources.

Cross Texas Transmission aims to relieve congestion, lower electricity costs, and improve grid reliability through advanced technology and infrastructure.

Grid Modernization

Modernizing the grid with smart meters, advanced sensors, and improved data analytics is underway to enhance efficiency and reliability.

This includes addressing potential bottlenecks and ensuring that renewable energy can be efficiently integrated into the grid.

Regulatory and Operational Framework

Certification and Rates

TDUs must be certified by ERCOT to operate in the retail market. The PUCT sets the rates for transmission and distribution services to ensure fairness and non-discriminatory access.

Powering the Future

Texas’s electricity transmission and distribution system is unique, complex, and evolving.

As the state grows and its energy mix changes, ongoing investments and innovations in grid infrastructure will be crucial to ensure reliable and efficient power delivery to all Texans.

The future of Texas’ electricity system will depend on successfully balancing the integration of renewable energy, meeting increasing demand, and maintaining grid resilience in the face of extreme weather events.

Author:

Editor: