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A Closer Look at Cirro Energy
Are you considering Cirro Energy as your power provider?
We know you’ve got questions, and we’ve got answers. In this deep dive, we’ll explore everything you need to know about Cirro Energy – from their straightforward plans and competitive rates to their customer service and company background.
We’ll also give you an honest look at what real Texans are saying about their experiences with Cirro Energy, both the good and the not-so-good.
And if you’re wondering how Cirro Energy stacks up against other providers, we’ve got you covered there, too.
By the end of this page, you’ll have all the info you need to make a confident decision about whether Cirro Energy is the right fit for your home and budget.
So, let’s get started and shine a light on everything Cirro Energy has to offer.
What’s Cirro Energy Best For?
Same-Day Service
Cirro Energy earns a spot on our list of top companies for same-day service, hooking you up with power Monday through Saturday until 5 pm, just like some other providers.
The only catch? Cirro Energy might have a slimmer selection of plans compared to a few of the other same-day superstars.
Take a look
Be sure to check out the Best Companies for Same-Day Service
Cirro Energy Plans
- Simple fixed-rate plans
- 12 and 24 month contracts
- Bill credits to save each month
Cirro Energy Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Cirro Energy - Smart Simple 12 Online | 12 months | $0.185 / kWh |
| Cirro Energy - Smart Value 24 | 24 months | $0.160 / kWh |
| Cirro Energy - Smart Value 12 | 12 months | $0.166 / kWh |
| Cirro Energy - Smart Simple 24 Online | 24 months | $0.181 / kWh |
These live rates for ONCOR ELECTRIC DELIVERY COMPANY service area were updated on . Pricing shown is based on an exact usage of 1000 kWh.
How Cirro Energy Rates Compare
The lowest price per 1000 kWh today starts at 12.30¢/kWh.
Thanks to bill credits, Cirro Energy has some of the most competitive rates around.
You want to be careful with these though. If you aren’t confident you’ll hit the usage for a bill credit, other plans could be a better fit.
Company Snapshot
- Company Name: Cirro Energy
- Founding Year: 2001
- Headquarters: Plano, Texas
- Parent Company: NRG Energy
- Customer Service Phone: 866-965-5660
- Company Website: https://www.cirroenergy.com/
- Login/Pay Bill: https://www.cirroenergy.com/my/login
- Company Address: 2745 Dallas Pkwy #200, Dallas, TX 75093
Quick Facts:
- Delivers exceptional customer service and electricity savings to over 150,000 homes and businesses in Texas
- Supplies electricity to residential and commercial customers
- Provides some of the lowest fixed rates available
- Offers money-saving plans, online account management tools, convenient payment options, and local customer service
- Supports worthwhile causes in the community
Cirro Energy Pros & Cons
Pros
- Variety of affordable plans with fixed and variable rates to suit different budgets and lifestyles
- Consistently exceptional customer service, going the extra mile to assist customers and exceed expectations
- Helpful information provided to customers on energy conservation and environmental safety
- Commitment to the community through sponsorships and charitable projects
- Reliable and efficient service for many long-term customers
Cons
- Renewal offers for existing customers may not be as competitive as rates for new customers
- Customer service representatives may sometimes struggle to deviate from scripts when problem-solving unique situations
- Early termination fees charged for fixed-rate plans, which can be a drawback if you need to cancel your contract early
- Some customers may be required to pay a deposit to start service, which can be an inconvenience
- Fewer additional perks or incentive plans compared to some other providers
Cirro Energy Ratings
With an average rating of 3.8 stars on Google, Cirro Energy has received mixed reviews from customers.
While many praise the company for its affordable rates, reliable service, and commitment to customer satisfaction, others have expressed frustration with renewal offers, early termination fees, and occasional challenges with customer support.
Cirro Energy Reviews
Let’s see what real Texans are saying about Cirro Energy:
Positive Feedback
“…Throughout my service with Cirro Energy, which I have been a customer since 2008, punctuality, and efficiency has impressed me, not to mention their perpetual commitment to go the extra mile and stay ahead of the pioneering in the industry…” Mark S. – Optimus P.
“I highly recommend Cirri Energy, really affordable. There are different affordable plans. I’ve been with Cirro for over 4 years and my highest electric bill was $165. Most of the time it is umder$120. I have a 2 bedroom 2 bath.” – Michael L.
“I had Cirro years ago & then moved. After researching electric companies I decided that I’d go back to them… So far Cirro has been the best company by far!!” – Christina W.
Negative Experiences
“Been with Cirro over 3 years on auto pay… I asked the timeframe that I could switch provider without paying the cancellation fee and they wouldn’t give me that information. They really make existing customers feel good about the provider they have been using for years….NOT!!!” – Ron S.
“I have been a Cirro customer for more than 6 years. The renewal plans offered are poor. Customer service is pathetic… I won’t recommend unless they fix these issues. Feeling dumb to stuck with them for these many years!” – Suresh R.
“Unfortunately, customer service was not equipped to problem-solve through with me so I had to move on… It took me less than 5 minuted to signup for service with Rhythm! Ahh, a website setup to make the customer service experience easy and pain-free.” – Cris M.
Keeping Things Simple and Saving You Money
If you’re looking for a provider that keeps things simple and easy to understand, Cirro Energy might just be your match made in electricity heaven.
They offer straightforward fixed-rate plans for 12 and 24 months, complete with bill credits to help you save a little extra cash each month.
No frills, no gimmicks – just reliable power and a company that puts you first.
Making the Right Choice for You
Choosing an electricity provider is a major decision that requires careful research tailored to your household’s needs.
When evaluating Reliant or any other provider, consider pricing, contract terms, renewable energy options, and customer service reputation, and ensure the plan aligns with your priorities.
Don’t hesitate to ask questions to fully understand the terms before signing up.
Want to learn more about selecting the best electricity company for your needs? Read our guide: How to Choose Your Texas Electricity Company
In this guide, you’ll discover:
- Key factors to consider when evaluating providers and plans
- Understanding your electricity usage and costs
- The importance of comparison shopping using unbiased tools
- Tips for making an informed decision based on your priorities
Ready to start comparing Texas providers? Enter your zip code now for personalized electricity plan recommendations tailored to your household’s usage.
Have additional questions? Our local energy experts provide personalized recommendations to meet your household’s needs and budget. Contact us today at 866-965-5660.
Cirro Energy Alternatives
| Energy Companies | Phone Number |
|---|---|
| 4Change Energy | 888-250-2215 |
| Amigo Energy | 866-993-4445 |
| Cirro Energy | 866-965-5660 |
| Constellation | 877-390-0411 |
| Direct Energy | 866-285-4447 |
| Discount Power | 866-996-1740 |
| Flagship Power | 866-747-7111 |
| Frontier Utilities | 866-280-3131 |
| Gexa Energy | 888-688-8460 |
| Green Mountain | 866-983-4770 |
| Just Energy | 866-985-2820 |
| New Power Texas | 888-316-0697 |
| Payless Power | 855-854-8490 |
| Pulse Power | 888-317-1431 |
| Reliant | 866-983-4620 |
| Rhythm Energy | 877-825-9940 |
| TXU Energy | 866-370-2440 |
| Tara Energy | 877-599-2580 |
Cirro Energy FAQs
Will there be any interruption in my electricity service when switching to Cirro Energy?
No need to worry. Your electricity service will continue without any interruptions during the transfer to Cirro Energy.
How can I set up my online account with Cirro Energy?
Setting up your online account with Cirro Energy is a breeze. Once you order your plan, you’ll get an email with an account number. Punch that in on Cirro’s site and you’ll be all set. It’s that simple.
What are the payment options available with Cirro Energy?
Cirro Energy offers several convenient payment options to fit your needs and preferences. You can choose from Auto Pay, online payment, or traditional mail. Pick the one that works best for you.
Does Cirro Energy offer any mobile app?
Absolutely. Cirro Energy has a handy mobile app that lets you manage your account, pay bills, and track your usage right from your phone. It’s a great way to stay on top of your energy consumption and costs.
How do I report an outage?
If you experience a power outage, reporting it is quick and easy. You’ll want to head to your utility company’s website. Cirro Energy won’t be able to do anything about the outage since they only bill you for your energy.
Check out Texas Utility Companies for more info.
Is Cirro Energy any good?
Let’s break down Cirro Energy: they offer fixed-rate plans that lock in your price against market swings, and their rates can be competitive. But here’s what matters – your experience will depend on their customer service and billing practices at any given time. Like any provider, they have both happy and unhappy customers. Your best move? Compare their current rates against other providers using your actual usage patterns before making the call.
Who bought Cirro Energy?
NRG Energy owns Cirro Energy. They bought Cirro as part of their strategy to offer more electricity options in Texas. NRG is one of the big players in the U.S. electricity market, and Cirro is just one of their brands.
Is Cirro owned by Reliant?
Here’s the deal: both Cirro Energy and Reliant answer to the same boss – NRG Energy. But they run as separate operations. Cirro sticks to basic electricity plans, while Reliant casts a wider net with home services and green energy options. Don’t let the shared ownership fool you – they’re different providers with different offerings.
Does Cirro Energy require a deposit?
Truth is, it depends on your situation. Cirro looks at your credit score and payment history to decide if you need a deposit. But don’t let a deposit requirement stop you – they’ve got options like prepaid plans or deposit waivers if you qualify. Want to know where you stand? Apply online or call their customer service for a quick credit check. Just remember – deposits aren’t unique to Cirro, and you’ve got choices in the Texas market.
Why Texans Trust Compare Power
Save hundreds on your Texas electricity bill in minutes.
We’re Texans just like you. We understand the frustration of confusing energy plans. That’s why we created ComparePower: to make finding the best rates simple and stress-free.
With ComparePower, you’ll:
- Compare over 250 plans side-by-side from top providers
- Get unbiased, expert guidance through the complex Texas energy market
- Easily find the best plan for you
With over 5 million Texans saved and 70,010+ 5-star reviews backed by years of expertise, we help you find the most cost-effective electricity plan.
Avoid overpaying hundreds of dollars a year due to tricky ads and costly plans.
Call us at 855-441-3030 Monday through Friday, 8:30 a.m. to 6:30 p.m., or Saturday, 9:00 a.m. to 4:30 p.m.
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