Reliant vs. Gexa Energy

Reliant vs. Gexa Energy: Which Company is Right for You?

Stuck between Reliant and Gexa Energy for your electricity provider? Trust me, we get it – choosing between power companies can feel overwhelming.

But don’t worry. We’ve done the research to help you find the perfect fit for your home, whether you’re looking to save money, get great service, or go green.

Key Takeaways

• Reliant shows up with great plans and customer service.
• Gexa Energy keeps it clean with 100% renewable energy.
• All electricity is the same. Your electricity comes from your TDU–not your provider.
• Advertised rates are often misleading because they are tied to exact usage levels.
• Live Link™ helps you find the best deal by factoring in your real electricity usage.

Show Summary

Table of Contents

Side-by-Side: Reliant and Gexa Energy

Feature	Reliant	Gexa Energy
Plan Options	Fixed, Variable, Renewable	Fixed, Variable, All Green
Contract Lengths	12, 24 Months	12, 24 months
Early Termination Fee	$150-$295	$150 – $295
Same Day Connection	Until 6 pm Mon-Sat	Until 5 pm Mon-Sat
Renewable Energy Options	Yes	100% green across the board
Mobile App	Yes	Available
Customer Service	24/7 Support	7 days a week, 7 am – 10 pm
Community Involvement	Supporting Texas causes and communities	Backed by NextEra Energy, supporting green initiatives

Your Quick-Pick Guide

Here’s a quick guide to help you decide:

If you…	Shop
Are after top-notch customer service and plan variety	Reliant
Are committed to 100% renewable energy	Gexa Energy

Is Reliant or Gexa Energy cheaper?

Well, partners, both Reliant and Gexa offer prices sweeter than peach cobbler, but it depends on your neck of the woods and how much juice you’re using. Let’s peek at some of their offerings:

While most companies offer competitive rates, it’s important to remember:

1. Rates fluctuate: Electricity prices change frequently.
2. Usage matters: Your total bill depends on how much electricity you use.
3. Promotions and discounts: Both providers often run special promotions that can significantly affect pricing.

Pro tip: Don’t just jump at the lowest rate you see. Your actual costs will depend on how and when you use electricity. We can help you figure out which plan will actually save you the most based on your specific usage.

Ready to lock in the best electricity rates for your home? Shop the right way today.

Find your best plan with Live Link™ →

Reliant: The Texas-Sized Provider

Reliant’s been keeping Texas homes powered for years, and they’ve built quite a reputation. They’re known for reliable service and having enough plan options to suit just about anyone.

Reliant Highlights

• They consistently get high marks for taking care of their customers
• You’ll find all kinds of plans, including some with free nights and weekends
• They’re part of NRG Energy, one of Texas’s biggest energy companies
• Need help? Reach out by phone, email, or chat – whatever works for you
• They give back to Texas communities through charity work

Best for: Free Nights & Weekends, Same-Day Service, and Customer Service

Gexa Energy: The Eco-Warrior’s Choice

If you’re looking to make your home more environmentally friendly without spending a fortune, Gexa Energy deserves your attention. They’re all about clean energy and competitive prices.

Gexa Energy Highlights

• Every single plan is 100% renewable – how cool is that?
• Lots of different plans to choose from
• Some plans come with smart home tech like thermostats
• They’re backed by NextEra Energy, a leader in renewable power
• New customers get a 60-day satisfaction guarantee

Best for: Apartments, Low Usage, Low Rates, Green, High Usage, Movers, and Bill Credits

Customer Reviews & Ratings

Reliant: 4.5 stars on Google (2500+ reviews)

Highlights:

• Many customers appreciate their friendly reps and convenient plans
• Positive reviews highlight excellent customer service and plan variety

Common complaints:

• Some report issues with high bills and strict payment policies
• Negative feedback mentions unexpected charges and confusing statements

Gexa Energy: 4.7 stars on Google (22,000+ reviews)

Highlights:

• Customers love the smooth sign-up process and helpful support
• Many praise the green options and plan variety

Common complaints:

• Some reported unexpected high bills
• A few had difficulties with moves or bill confusion

Reliant vs. Gexa Energy: The Reddit Roundup

We spent some time checking out what fellow Texans on Reddit have been saying about these companies, and there’s quite a buzz.

Reliant gets props for stability and customer service, but folks warn about post-contract price jumps.

Meanwhile, Gexa’s competitive rates and green options catch attention, though some mention their customer service can be hit-or-miss.

The main message from Reddit? Do your homework.

Compare plans and find what works for you. Just remember – what’s perfect for your neighbor might not be the best fit for your home.

What No One’s Telling You

1. Same power, different name. No matter who you pick a plan from, your electricity is delivered by the same company—your TDU (Transmission and Distribution Utilities) .

TDUs like CenterPoint in Houston or Oncor in Dallas own and maintain the poles and wires that deliver electricity.

This means your power’s reliability is the same no matter who you sign up with. And the Public Utility Commission of Texas (PUCT) oversees and regulates all of them.

So the brand itself doesn’t impact the electricity you receive. Now why would you pay extra for a bigger name?

2. Advertised rates are a trap. You’ve probably seen ads for ultra-low rates. But those rates are usually tied to exact usage amounts—500 or 1,000 kWh.

Those rates look great on paper but are almost impossible to hit in real life.

Why?

Every month you use a different amount of electricity, so the rate you see might not be the rate you pay.

3. Beware of holdover rates. What happens when your contract expires?

If you don’t switch to a new plan, you’re now the winner of a holdover rate.

Holdover rates equal big bills, especially during Texas heatwaves or winter storms.

Don’t let your contract lapse—always switch or renew your plan before it expires.

Pro Tip: Shop for plans in a comparison marketplace to get a complete picture of the best available options based on your actual usage.

How to Choose the Right Plan

Don’t get overwhelmed by all these electricity options. Finding the best plan for your home can be quick and easy with the right approach and tools.

Sign Up and Save With Live Link™

Say goodbye to guesswork and hello to personalized savings with Live Link™. This innovative feature taps into your actual energy usage data to find the perfect electricity plan for your home. Here’s why Texans love Live Link™:

• Effortless Accuracy: No more digging through old bills or estimating your usage. Live Link™ securely pulls your real consumption data with just a click.
• Tailored Recommendations: Get plan options customized to your unique energy habits, not generic estimates.
• True Cost Clarity: See the full picture of your electricity costs, including how seasonal changes affect your bill.
• Big Savings: By matching you with plans that fit your actual usage, Live Link™ could save you hundreds each year.

Ready to find your best plan? Try Live Link™ now – it’s free, fast, and could be your ticket to lower electric bills.

Try Live Link™ Free →

Don’t settle for one-size-fits-all plans. Let Live Link™ do the heavy lifting and find you a plan that truly fits your home’s needs.

Looking for a DIY approach?

This 2-minute video explains everything you need to know ⤵️

Power Up Your Home the Smart Way

Ready to find an electricity plan that really works for you?

Just type in your zip code and we’ll show you how Reliant, Gexa Energy, and other top Texas providers compare.

Whether you’re trying to save money or save the planet (or both!), we’ve got options for you.

Let’s find you a plan that keeps your lights on and your wallet happy – it only takes a few clicks.

Any product or company names, marks, or logos shown on this page are the property of their respective owners. Compare Power is an unaffiliated, independent marketplace. Get unbiased, accurate information backed by our commitment to editorial integrity.