Gexa Energy vs. Frontier Utilities

Gexa Energy vs. Frontier Utilities: Your Texas Power Guide

Stuck between Gexa Energy vs. Frontier Utilities? Don’t worry, you’re not alone in this electric puzzle.

We’re here to break it down and help you find the right fit for your home.

Key Takeaways

• Gexa Energy keeps their plans green with 100% renewable energy.
• Frontier Utilities has plans with big potential discounts.
• All electricity is the same. Your electricity comes from your TDU–not your provider.
• Advertised rates are often misleading because they are tied to exact usage levels.
• Live Link™ helps you find the best deal by factoring in your real electricity usage.

Show Summary

Table of Contents

Side-by-Side: Gexa Energy and Frontier Utilities

Features	Gexa Energy	Frontier Utilities
Plan Types	Fixed, All Green	Fixed, Bill Credits
Contract Length	12, 24 months	12, 24 months
Cancellation Fee	$150 – $295	$150 – $295
Green Options	100% green for all plans	Some green options available
Mobile App	Yes	Yes
Customer Help	7 days a week, 7 am – 10 pm	M-F 7 am – 7 pm, Sat 8 am – 5 pm
Extra Perks	Smart home devices, EV benefits	Usage tracking, flexible payments

Your Quick-Pick Guide

If you…	Shop
Do your part for the environment	Gexa Energy
Like potential discounts	Frontier Utilities

Which is Cheaper: Gexa Energy or Frontier Utilities?

Prices can change based on where you live, how much power you use, and current deals.

Here’s a quick look at Gexa Energy and Frontier Utilities plans:

While you’re shopping, don’t forget:

1. Rates fluctuate: Electricity prices change frequently. The rates you see today might be different tomorrow.
2. Usage matters: Your total bill depends on how much electricity you use. A plan that’s cheaper at one usage level might be more expensive at another.
3. Discounts: Both have plans with bill credits that can significantly affect pricing.

Pro tip: Remember that the lowest advertised price isn’t always the best option. To find the best deal, compare plans based on your household’s unique energy needs and usage patterns.

Ready to lock in the best electricity rates for your home? Shop the right way today.

Find your best plan with Live Link™ →

Gexa Energy

Gexa Energy is all about green energy. If you want to power your home with clean energy without breaking the bank, they might be just what you’re looking for.

Gexa Energy Highlights

• All plans are 100% renewable
• Lots of plan options to choose from
• Some plans come with smart home gadgets
• Backed by NextEra Energy, a big player in the energy world
• 60-day satisfaction guarantee for new customers

Best for: Apartments, Low Usage, Low Rates, Green Energy, High Usage, Movers, Bill Credits

Frontier Utilities

Frontier Utilities is like a helpful neighbor. Whether you live in a small apartment or a big house, they’ve got plans designed to fit different needs and budgets.

Frontier Utilities Highlights

• Competitive prices that can help you save
• Flexible plans to fit different needs
• Bill credits on some plans
• Easy-to-use online account management
• A Texas-based company that understands local needs

Best for: Apartments, Low Usage, Low Rates, High Usage, Movers, Bill Credits

Customer Reviews & Ratings

Gexa Energy: 4.7 stars on Google (22,000+ reviews)

Highlights:

• Folks love the smooth sign-up and helpful support
• Happy campers praise the green options and plan variety

Common complaints:

• Some got spooked by unexpected high bills
• A few had hiccups with moves or bill confusion

Frontier Utilities: 1.6 stars on Google (70+ reviews)

Highlights:

• Customers like the competitive rates and user-friendly technology
• Many praise the friendly customer service

Common complaints:

• Some experienced billing issues or slow support
• A few found the rates and terms confusing

What Reddit Users Say

People on Reddit have been talking about Gexa and Frontier, and opinions are mixed.

Some like Gexa’s competitive rates and green options, but others warn about price increases after the initial period.

Views on their customer service are split – some love it, others not so much.

For Frontier, the feedback is a bit rougher. Some Reddit users warn about sharp rate increases after the intro period and difficulty reaching customer service.

The main advice? If you’re thinking about Frontier, read the terms very carefully.

Remember, what works for one person might not work for another. The top tip from Reddit users? Do your research.

What They’re Not Telling You

1. Same power, different name. No matter who you pick a plan from, your electricity is delivered by the same company—your TDU (Transmission and Distribution Utilities) .

TDUs like CenterPoint in Houston or Oncor in Dallas own and maintain the poles and wires that deliver electricity.

This means your power’s reliability is the same no matter who you sign up with. And the Public Utility Commission of Texas (PUCT) oversees and regulates all of them.

So the brand itself doesn’t impact the electricity you receive. Now why would you pay extra for a bigger name?

2. Advertised rates are a trap. You’ve probably seen ads for ultra-low rates. But those rates are usually tied to exact usage amounts—500 or 1,000 kWh.

Those rates look great on paper but are almost impossible to hit in real life.

Why?

Every month you use a different amount of electricity, so the rate you see might not be the rate you pay.

3. Beware of holdover rates. What happens when your contract expires?

If you don’t switch to a new plan, you’re now the winner of a holdover rate.

Holdover rates equal big bills, especially during Texas heatwaves or winter storms.

Don’t let your contract lapse—always switch or renew your plan before it expires.

Pro Tip: Shop for plans in a comparison marketplace to get a complete picture of the best available options based on your actual usage.

How to Choose the Right Plan

Don’t get overwhelmed by all these electricity options. Finding the best plan for your home can be quick and easy with the right approach and tools.

Sign Up and Save With Live Link™

Say goodbye to guesswork and hello to personalized savings with Live Link™. This innovative feature taps into your actual energy usage data to find the perfect electricity plan for your home. Here’s why Texans love Live Link™:

• Effortless Accuracy: No more digging through old bills or estimating your usage. Live Link™ securely pulls your real consumption data with just a click.
• Tailored Recommendations: Get plan options customized to your unique energy habits, not generic estimates.
• True Cost Clarity: See the full picture of your electricity costs, including how seasonal changes affect your bill.
• Big Savings: By matching you with plans that fit your actual usage, Live Link™ could save you hundreds each year.

Ready to find your best plan? Try Live Link™ now – it’s free, fast, and could be your ticket to lower electric bills.

Try Live Link™ Free →

Don’t settle for one-size-fits-all plans. Let Live Link™ do the heavy lifting and find you a plan that truly fits your home’s needs.

Looking for a DIY approach?

This 2-minute video explains everything you need to know ⤵️

Start Saving on Your Electricity Today

Ready to find the best electricity plan for your home?

Whether you’re interested in Gexa Energy’s green plans or Frontier Utilities’ budget-friendly options, we can help you find the right fit.

Enter your zip code to compare rates and features from Gexa Energy, Frontier Utilities, and other top providers in your area.

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