Archives: FAQs

This one is easy – just select your sorting preference in the drop down menu and watch the magic happen.

This is perhaps the most important consideration in comparing your power company choices. Many providers charge fees in addition to usage charges. Sometimes referred to as Base Charges or Minimum Usage Charges, these can greatly affect the pricing you see on your bill, particularly if you use less than 1000kwh per month. Check your recent bills and use ComparePower to compare plan pricing that matches your usage. The best way to see the real price you pay currently? Take the total Dollar Amount due, and divide it by the total KWH usage you had that month. This will give you the same pricing we list here at ComparePower… the all-in, true-cost pricing that you’ll actually see when the bill is due.

Before ComparePower, all of us had to spend a lot of time searching calling and clicking around, reading through lots of Energy Facts Labels, if we wanted to see the true-cost pricing for our usage level. We’ve solved that issue for you by ensuring all providers displayed accurately represent their pricing at 500,1000, and 2000kwh usage levels. It’s our way of putting all the providers on a level playing field, where they compete on things that matter most, like pricing, term lengths, and renewable content. No hidden fees allowed at ComparePower.

To report a power outage in the Oncor region (Dallas – Fort Worth Area), call ONCOR Delivery Company (DFW area), call 1-888-313-4747.

To report a power outage in Texas, call the number shown here for your Utility Company. Do not call your provider – they don’t fix power outages.

ONCOR Delivery Company (DFW area)
1-888-313-4747

CenterPoint (Houston Area)
1-800-332-7143

AEP North Texas (WTU Service area)
1-866-223-8508

AEP Central (CPL area)
1-866-223-8508

Texas-New Mexico Power Company (TNMP area)
1-888-866-7456