FAQ Category: How to Shop and Save

We believe that the best site to compare electricity rates is one that puts the consumer first, and that’s exactly what we strive to do.

We understand that electricity usage varies from one household to another, and that’s why we’ve designed our platform to allow you to compare rates based on your specific usage.

This usage-based pricing approach ensures that you find a plan that truly fits your needs and budget.

But don’t just take our word for it. Over 75,396 Texans have rated us 5 stars, a testament to our commitment to providing a user-friendly platform, exclusive plans and prices, a seamless online enrollment process, and comprehensive customer support.

Our mission is to simplify the process of comparing electricity rates and make it as straightforward and stress-free as possible.

With ComparePower, you can confidently navigate the Texas electricity market and choose a plan that best suits your needs.

Join the thousands of satisfied Texans who have found their perfect electricity plan with us.

ComparePower Texas

ComparePower is your trusted partner in navigating the Texas electricity market. Discover how we empower Texans to make informed decisions about their electricity choice.

In Texas, providers offer a 3-day grace period during which you can cancel the contract without penalty if you change your mind after switching providers. So rest easy – if you feel you’ve made a mistake, just contact your new provider, tell them you’d like to cancel, and come back to ComparePower to find a provider or plan that suits you better.

If you have already passed the grace period and you want to switch back to your previous provider or to a different one, you may be subject to an early termination fee or a cancellation fee, depending on the terms of the contract you have signed. It’s important to check the terms of the contract and to confirm with the new provider regarding any fees that may be applied.

If you are setting up service for the first time (you’re moving in), this “right of rescission” may vary. Check with your provider before signing up to be sure.

The provider you choose has nothing to do with the delivery of your electricity. Your electricity is delivered by the still-regulated local wires company (your Utility), ensuring for you the same safety and reliability regardless of which provider you choose. Your chosen Provider buys or reserves energy in bulk and hopes to turn a profit by taking on the overhead of attracting and maintaining customers. Your utility is the one delivering your power. Your provider is only responsible for billing you for your usage.

Fixed pricing allows you to lock in the rate you pay for electricity with a contract for a given time period, usually 3–60 months (depending on your selection). Variable pricing, also known as month-to-month pricing, may fluctuate with the energy markets. There is no contract in a variable plan. Your pricing could go up, stay the same, or even go lower, all of which is out of your control and is determined by the energy company offering the variable plan.

Yep – we’d love to help you out. See how to contact us here.

ComparePower is unlike any other energy comparison experience ever created. Built in Texas, by Texans, for Texans. We have made every attempt to give you an unmatched shopping experience where available plans are filtered and sorted only by those options that you choose and control. If you find there are too many plans to choose from, use the filters on the left of the plans page to narrow your search and target in on those plans that meet your needs, or contact us using the chat feature.

This is perhaps the most important consideration in comparing your power company choices. Many providers charge fees in addition to usage charges. Sometimes referred to as Base Charges or Minimum Usage Charges, these can greatly affect the pricing you see on your bill, particularly if you use less than 1000kwh per month. Check your recent bills and use ComparePower to compare plan pricing that matches your usage. The best way to see the real price you pay currently? Take the total Dollar Amount due, and divide it by the total KWH usage you had that month. This will give you the same pricing we list here at ComparePower… the all-in, true-cost pricing that you’ll actually see when the bill is due.

Before ComparePower, all of us had to spend a lot of time searching calling and clicking around, reading through lots of Energy Facts Labels, if we wanted to see the true-cost pricing for our usage level. We’ve solved that issue for you by ensuring all providers displayed accurately represent their pricing at 500,1000, and 2000kwh usage levels. It’s our way of putting all the providers on a level playing field, where they compete on things that matter most, like pricing, term lengths, and renewable content. No hidden fees allowed at ComparePower.